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May 23, 2013

Big companies have been trying hard to make the long-awaited smartwatch "revolution" happen, so tick tock, what's taking so long?

Smartwatches are just not very smart when left to their own devices - they need to be connected to a smartphone for full functionality.

While the industry is growing quickly, nearly all still need a smartphone's Bluetooth connection to tell you much more than just telling the time.

What a smartwatch could potentially do, at least to thousands of children in the 80s, was typified by the wristwatch David Hasselhoff's character used in Knight Rider to control his car.

But the industry is still so new there are many different approaches.

"Smartwatches can already be split into three or four categories," says senior analyst Josh Flood, of ABI Research.

"There are notification watches - the really basic ones which just link to the phone, voice-capable smart watches which is a really cool idea and health and fitness smartwatches for heart rate and running."

Others see even greater potential.

"Through NFC [near field communication], could you transfer travel cards to the watch?" says Skooks Pong, vice president of Synapse, a company working with Nike to develop its FuelBand activity tracker/watch hybrid.

"Who knows where it will go but I would love to be at a point where I could walk into the store, tap my wrist and pay for whatever it is I'm buying."

The tipping point that brought new devices like the tablet into the mainstream has not happened yet. But behind the scenes, the battle to create an "iPod moment" has already begun.

Names already linked to the device are Samsung, Apple, Microsoft and Google. Sony has actually already started selling a smartwatch, linking to an Android phone for functionality.

The potential market is considered to be huge. The wearable technology industry will be worth around $50bn by 2018, bank Credit Suisse predicts.

And smaller companies are already ahead, as the number of smartwatches already on the market are mainly from start-up companies.

ConnecteDevice, I'm Watch, Martian, MetaWatch and Pebble Technology have already released products yet currently lack mainstream adoption.

But there is demand. The Pebble smartwatch from Pebble Technology, which asked for $100,000 (£66,000) on Kickstarter, raised $10m (£6.6m) and had sales of 68,000 before they were even made.

"For me, it has to do something more than put up some notifications or move small amounts of content onto your wrist," Mr Pong says.

"What is it about wearing a smartwatch that could change my daily life? I would say that the smart wearable device is not going to replace the smartphone yet. We're a way from that yet."

The real innovations are expected to come from a device finding its own unique uses.

Concepts discussed have included live uploading of fitness stats so performance can be monitored in real time, music that matches its BPM to heart rate and the one thing that is rarely discussed - video conferencing in a way that even Google Glasses will struggle to replicate.

"The ability for it to interact with different devices - speakers, phones, TVs, other devices - will create a turning point," says Mr Flood.

Despite many rumours, few big companies have come out and said exactly what they are planning. Sony's product is already on the market and Casio has released its new range.

But like previous releases, Casio's G-Shock GB6900AA series seems to lack a big marketing push, despite its CEO's assertion that it remains a "leader in cutting-edge technology for timepieces".

"Casio G-Shock has released smart watches but, like other watch companies, are just covering all bases," says Mr Flood.

"For a company like Casio, you think it would be a more attractive proposition but they just haven't pushed it."

One company that has addressed the rumour mill is Samsung.

"We've been preparing the watch product for so long," Lee Young Hee, senior vice president of Samsung's mobile business, said earlier this year.

"We are working very hard to get ready for it. We are preparing products for the future and the watch is definitely one of them."

If the watch really is the future of the "wearable technology" buzz-industry, the question remains about when exactly it will reach mainstream popularity.

"Lots of people are playing with this but no-one has quite landed on the right features yet. It's going to be a year or two before someone creates something that really takes off and creates a new solid category," Mr Pong says.

But Mr Flood says he thinks the tipping point will happen "at the back end of this year".

"At the moment, what we're seeing is all the start-up companies but once all the big companies come in, it changes again. I think Apple will release a smart watch, Samsung will, it's a way of differentiating their products and their smart phones," he says.

"The start-ups are at the forefront and it is sad to say but it's really not going to kick off until we see the big boys get involved and start promoting their products."

Despite the smartwatch definition still being difficult, some companies are already looking beyond the watch.

Nike's Fuelband has already established the athletic potential but another sports company, Under Armour, is promoting a concept where interactive technology is built right into clothing fabric.

This means clothing, not just a watch, become interactive.

"We're on the steep curve of this wearable hardware renaissance, lots of people are trying lots of different things," says Mr Pong.

Yet no-one seems able to answer the question of exactly what will cause this "iPod moment" or exactly when this will take place.

May 14, 2013

Almost every major tech company is making a bet on smartwatches.

We've heard rumors of an Apple iWatch for a while now. We have knowledge of Google working on a smartwatch. Executives at Microsoft's suppliers in Asia told Bloomberg last month that the company asked them to ship displays for touch-enabled watch devices. LG is reportedly working on a smartwatch, and so is Samsung.

But if any company is going to succeed in the market, it sounds like it's going to be Samsung or Apple, or maybe even both.

"Samsung and Apple are traditional hardware companies and have spent nearly the last decade combining powerful technologies into the smartphone," Skooks Pong, VP of technology at Synapse, tells Business Insider.

Synapse is the engineering firm behind the Nike FuelBand. About a decade ago, Pong worked on early prototypes of Microsoft's SPOT smartwatches.

"[Apple and Samsung have] been able to overcome challenges like extending battery power, while minimizing its size and they've combined multiple technologies like Bluetooth, GPS and NFC into a small piece of hardware," Pong says.

Pong notes that the smartwatch will present similar challenges to smartphones because of its small size. In order for a smartwatch to truly appeal to the masses, it will also need to do more than just send notifications to your wrist.

"It's about introducing a device that consumers never even knew they needed, like Apple did with the iPod," Pong says. "Because of the need to combine sophisticated technologies into a body-worn device, based on their track record Apple or a Samsung would be better poised to create a transformative device. But with Google, you can't ever count them out."

The latest rumor about the Google smartwatch is that Motorola would manufacture it for them. That makes sense, given that Google acquired the company for $12.4 billion last year, though initially just for its patents. for its hardware expertise.

Google hasn't had much luck with its hardware products. Its Nexus phones sales could not even compare to the iPhone. And then there was the Nexus Q, Google's very short-lived media streaming device.
Motorola hasn't fared much better. Since Google's acquisition, Motorola has not had any "hit" products. By the end of last year, Motorola's market share fell from 2.2% worldwide at the time of the purchase to 1.7%.

We reached out to Google yesterday, but the company declined to comment.

May 13, 2013

With companies like Apple, Google, Microsoft and Samsung all reportedly working on smartwatches and other wearable technologies, some people have said that it marks the end of the smartphone.

But smartphones are going to be around for quite a while, Synapse VP of Technology Skooks Pong tells Business Insider.

Synapse is the engineering company behind Nike FuelBand. Its lead technologist, Pong, also worked on early prototypes of Microsoft's SPOT watches about 10 years ago.

"The wearables don’t have enough power to do what a smartphone does today," Pong tells Business Insider. "You think about your iPhone or your Samsung Galaxy, you think about the type of content and what you do with that, I just don’t see it happening in the next several years on your wrist."

People are used to having a watch that you don't have to charge and can wear for year without ever needing to replace the battery, Pong says. So in order for smartwatches to provide similar functionality to a smartphone and really take off, they're going to need to have more powerful batteries and chips.

"I’d want a [smart]watch that at least goes a week without having to charge it, so the more from the tech side we can drive the battery technology to be more dense and smaller, the chips and the electronics use less power, I think that’s one thing that will help make wearables more attractive," Pong says.

At that point, it becomes something that you just wear and don't have to think about charging every day, or even every three days. Still, in order for smartwatches to really take off, they need to be able to do more than just push some content and notifications to your wrist, Pong says

"I think there has to be something that makes it more interesting and changes the way you go about your daily life to make it something that everybody’s really going to want, like the smartphone when it came out," Pong says.

Already, he has identified a few key areas: the ability to totally replace your wallet, bus pass, and access card to your office or apartment.

"That makes it, to me, more interesting than just some notifications on your wrist," Pong says. "Now I actually can do things I couldn’t do before."

May 6, 2013

Companies use Bluetooth® technology for a ton of different applications and devices. Products are often fun or handy, but occasionally a Bluetooth product comes along with the potential to change people’s lives. Today, in honor of World Asthma Day, I want to tell you about Asthmapolis. Asthampolis promises to improve the quality of life for asthma patients by providing better patient and doctor disease management while reducing costs.

Asthma is a chronic respiratory disease. According to the World Health Organization, more than 300 million people from all around the world currently suffer from this affliction. You probably know a person with asthma, and by extension, the typical inhaler used to treat it. To be effective, inhalers need to be used frequently and in a timely way to avoid asthma attacks or worse. It is at this inhaler level Asthmapolis focuses its attention to make asthma patients live easier by using Bluetooth technology.

It works by taking a traditional inhaler and attaching a Bluetooth Smart enabled sensor. The sensor monitors patient symptoms and medication usage—including the time and place you used your inhaler—and automatically transfers the information to the Asthmapolis application on the user’s smartphone via Bluetooth Smart technology. This app provides patients, family members and even physicians with personalized feedback to help the entire team better understand and manage the patient’s condition.

Asthmapolis does not heal asthma, but helps patients take their mind off it. If managed correctly, asthma should not keep patients from an active and healthy life. In the past, managing medication intake could be time consuming but now this can done automatically and accurately by using a small sensor.

It’s amazing to see Bluetooth technology being use to improve people’s lives and it’s no surprise several of the Bluetooth Breakthrough Awards finalists focused in the medical industry. The Asthmapolis inhaler is just one more example of how Bluetooth technology changes lives in unexpected ways.

April 17, 2013

KIRKLAND, Wash., Apr 17, 2013 (BUSINESS WIRE) -- Viableware, innovators of the RAIL(TM) payment platform for full-service restaurants, today announced that Ethan Stowell's newest Seattle-based restaurants, Bar Cotto and Rione XIII, have chosen the RAIL payment platform in an effort to increase card security and provide better service for its customers.

"By incorporating the RAIL devices into our service, our wait staff can spend more time attending to guests and less time at the POS," said restaurant owner, Ethan Stowell. "Additionally, our guests can have the peace of mind that their card information will never be compromised."

The RAIL payment platform uses a fleet of handheld devices designed to replicate the look and feel of the leather folder that is commonly used to present the bill at full-service restaurants. However, the RAIL can automatically split the bill, calculate the tip, and email a receipt at the touch of a finger. Most importantly, it allows the guest to self-swipe their own card and retain possession of it throughout the entire transaction, mitigating any chance of card information theft.

The RAIL easily integrates with industry leading POS systems - such as the Dinerware POS system that is used at both Bar Cotto and Rione XIII - to securely accept payments at the table.

"Dinerware's open architecture makes it extremely easy for full-service restaurants to incorporate the RAIL devices into their everyday service," said Joe Snell, CEO of Viableware. "Bar Cotto and Rione XIII are perfect examples of how quickly the RAIL can be implemented, and how the platform can be used to improve customer service and security."

"Viableware's RAIL platform offers restaurant guests security and peace of mind while offering wait staff greater efficiency by eliminating an extra round trip to the table to accept card payments," said Jeff Riley, CEO of Dinerware. "We're excited about the interest level some of our customers have shown for this innovative offering."

Bar Cotto and Rione XXIII represent the latest in a series of restaurants to implement the RAIL payment platform. Last year Viableware announced that select establishments operated by some of the nation's finest restaurant organizations - including Anthony's Restaurants, Dickie Brennan & Co., P.F Chang's, and Restaurants Unlimited - were piloting the RAIL payment platform. This particular implementation with Ethan Stowell Restaurants marks the first time that a major credit card brand is also piloting the technology.

For more information on the RAIL payment platform for full-service restaurants, visit www.viableware.com.

About Viableware

Viableware designs, builds and sells software and hardware products designed to increase waiter efficiency, provide restaurants with new marketing and communication applications, and eliminate credit card information theft.

April 10, 2013

Roca, la Fundación We Are Water y la Bill & Melinda Gates Foundation acogen un encuentro de partners que se celebra del 8 al 11 de abril en el Roca Barcelona Gallery con el objetivo de promover soluciones innovadoras para la problemática de la falta de saneamiento en los países en vías de desarrollo. A través del programa Reinvent the Toilet Challenge, lanzado en 2011, la Bill & Melinda Gates Foundation invitó a investigadores a presentar propuestas que pudieran solucionar la falta de saneamiento básico que afecta a unos 2.500 M de personas; aproximadamente, un 40% de la población mundial. La falta de saneamiento puede provocar graves problemas de salud que llegan a suponer unos 1,5 M de muertes infantiles por diarrea cada año.

Durante el encuentro, unos 60 representantes de multinacionales, industrias e instituciones de investigación incluyendo Unilever, P&G, Eram Scientific Solutions o Synapse Product Development - exponen los avances realizados por las entidades participantes en el desafío Reinvent the Toilet Challenge. Carlos Velázquez, Corporate Marketing Director de Roca: “El ambicioso objetivo que plantea la Bill & Melinda Gates Foundation entronca con el compromiso histórico de Roca de mejorar la calidad de vida de las personas mediante el acceso a mejores condiciones de salud e higiene. Como líderes mundiales en la definición del espacio del baño, participamos en esta iniciativa aportando nuestro conocimiento sobre las necesidades específicas de comunidades de todo el mundo, así como nuestra experiencia en los campos del diseño, la capacidad industrial y la distribución”.

Xavier Torras, director de la Fundación We Are Water: “Es un orgullo para nosotros poder colaborar en un proyecto de este nivel y que tiene una importancia vital para miles de comunidades y millones de personas en todo el mundo. La colaboración con la Bill & Melinda Gates Foundation en este encuentro se orienta hacia uno de nuestros objetivos principales: la intervención en infraestructuras, educación, salud e investigación en las zonas más necesitadas del planeta”.

April 9, 2013

50 million people live with chronic respiratory disease in the U.S. and it is a $50 billion problem. Asthmapolis has raised $5 million from the Social+Capital Partnership to address both.

The system combines a sensor that snaps onto asthma inhalers with a mobile app that displays data to the user and provides insights about their treatment. The company also provides personalized feedback in email, text, mail, and personal calls to help patents more effectively manage their disease. For clinicians, Asthmapolis provides dashboards with real-time and summary data so they can monitor their patients.

“No one offers an automated, comprehensive disease management platform like we do – combining sensors, apps, analytics and personalized services for patients – and we’re the only ones to date that have FDA clearance for this type of solution,” said CEO and cofounder David van Sickle, PhD in an email. “Traditional disease management doesn’t combine technology with services in this way, and disease management apps don’t collect passive information through sensors or provide real-time feedback with nurse educators.”

Sickle formerly worked as a epidemiologist focusing on asthma and respiratory health at the Centers for Disease Control and Prevention. He was frustrated by the lack of objective and timely data about asthma, as well as the lack of communication between doctors and patients that comprised treatment of the disease. He said doctors lacked information about their patients between visits, and patients often misunderstood how to effectively control their asthma. By using inhalers to capture data, Asthmapolis seeks to bring a greater level of transparency and insight to the treatment and prevention of the disease.

Asthma is still a pervasive problem in the U.S.. Each year, uncontrolled asthma leads to 500,000 hospitalizations, 2 million Emergency Room visits, 10 million physician visits, and 25 million missed days of school or work. Additionally, 60% of asthma conditions are uncontrolled, but getting it under control can potentially save patients thousands of dollars.

Asthampolis can also save hospitals, doctors, and insurance companies money. The startup has rolled our commercial partnership programs with Amerigroup Florida (Wellpoint), Wyckoff Heights Medical Center in New York, Dignity Health in California, and pharmacy and public initiatives in the City of Louisville. To date, Asthmapolis claims to have helped users achieve 20,000 asthma-free days. This financing will support development of new services to extend its reach to people living with all forms of chronic respiratory disease, not just asthma.
The company is based in Madison, Wisconsin. It was founded in 2010.

Photo Credit: Asthmapolis

April 9, 2013

Just last year, Synapse, a leader in engineering design services, left behind an aging Exchange server for Google Apps. Read on to learn how this cutting edge company is making the most of Apps with the help of FlashPanel.

Employees: 300
Founded: 2002
Industry: Engineering Design Services
Website: www.synapse.com
FlashPanel Customer Number: 1,907

Founded in 2002, Synapse works with the world’s leading companies to help them turn ideas into reality. Matching engineering and technology expertise with product management oversight, Synapse enables organizations to create products and experiences that change the way we live.

Based in Seattle with offices in San Francisco and Hong Kong, Synapse has helped companies like Nike, TomTom, Samsung and General Electric conceptualize and produce some of the world’s most inventive products.

Overcoming Growing Pains with Google Apps

While Synapse was producing cutting edge technology for its clients, the company’s email system was left to run on outdated on premise Exchange servers. As the company continued to grow, Synapse’s IT Director, Brian McFarlane, knew a change was in order.

In April 2012, Synapse made the switch to Google Apps. “In one year we doubled in size and we simply didn’t have the IT staff to double our capacity on Exchange,” explained McFarlane. “Ramp up times for new hires are faster on Google Apps,” he added, “ more people are familiar with setting up Google than Exchange.” For Synapse, making the move to Apps was a no brainer.

In addition to Mail, Calendar, Contacts, Groups and Chat, Synapse has embraced Google Hangouts to provide seamless communication between its offices and rolled out Google Drive, which allows team members to simultaneously edit and collaborate – a boon in any creative environment.

Managing Google Apps with FlashPanel

While Synapse initially installed FlashPanel as a solution for Shared Contacts Management and mobile contact syncing, McFarlane and his team have found the application’s reporting and end user tools tremendously helpful.

Reporting

FlashPanel’s in depth reporting tools allow McFarlane to provide vital statistics to company managers. Data on email and storage quotas, the number of Google Drive documents that each employee creates and how each document is shared is all information McFarlane gleans from FlashPanel.

While Synapse has yet to set up sharing compliance or alerts for Google Drive – at any given time the company has between 60 and 70 projects all with their own sharing regulations – FlashPanel’s Drive overview gives Brian and his team a clear snapshot of all Drive activity occurring within the organization.

End User Access

With offices around the globe, it’s important that employees remain connected and a huge part of that is knowing what role each employees plays in the company. Synapse has enabled end user access to allow employees to view team profiles, group memberships and vital contact information – all without having to ask the IT team or HR department.

 

April 2, 2013

Synapse is a multidisciplinary engineering firm based in Seattle, Washington. They combine mechanical, electrical, and software engineering with unique design teams to help the world’s leading companies fully realize—from idea to reality—new technology devices. We spoke with Skooks Pong, the Senior Vice President of Technology, about the company’s innovative approach to product development, its broad range of clients, and the company’s truly unique work environment.

How did you get into engineering?

I have a pretty unconventional background. My dad was always trying to do his own thing and was very entrepreneurial. I worked with him quite a bit on his various projects, so I remember learning how to use a micrometer and a lathe when I was around 8 years old. While in high school in the early 80s, my dad started a company that developed a small lightweight aircraft engine, so I started working with him pretty much full-time. I had a number of different interests, especially mechanical projects, so I got into motorcycle racing and started raising money to build some of my own stuff. Eventually, I wound up in the bicycle business, running my own shop for a few years, as well as working with Cannondale. During that time, I met one of the founders of Synapse. As time went on, I was less interested in running my own shop and managing all the other things that go into owning a business. A couple engineers that I met through Cannondale moved out west and started working for a design firm here in Seattle. With their encouragement I jumped into the consulting arena and I’ve been doing it ever since.

How would you describe the team at Synapse?

Synapse is a multidisciplinary engineering firm. We combine mechanical, electrical, software engineering, project management, and manufacturing support to build collaborative teams helping some of the world’s leading companies fully realize—from idea to reality—new technology, devices, and experiences. There are a little over 250 employees here. We are based in Seattle, Washington, and also have offices in San Fransisco, California, and Hong KongWith small design firms, a lot of time is spent innovating on the front end of product development and dabbling a bit with industrial design, as well as supporting products after they launch. We’re okay with not being the designers—we’re engineers and we’re proud to be engineers, so we like solving hard engineering problems. The more the project involves the full range of our capabilities, the more we like it. With engineering at the core of those capabilities, I think it really helps create a strong focus for our business. Synapse has been around for 10 years. When the company was originally founded, we just wanted to work with our friends on really interesting and challenging projects. Over the last decade, we’ve evolved to better address our clients’ strategic needs. Companies are wanting to introduce ambitious devices as consumers demand more and more
innovative products. As our clients respond to these transformations, we expanded our services to include full end-to-end consultation capabilities in order to guide them through a successful development process.

What type of clients does Synapse have?

We work on a variety of things. When we first started, we did a lot of lab automation for companies like CombiMatrix, Ekos, and others in the area. We helped CombiMatrix go from optically detecting and reading micro-rays to doing it electrically—in order to create a smaller and cheaper device. From an electrical engineering perspective, we worked closely with them to develop ways of measuring and detecting very small currents. Those were interesting projects. Now we have a client base that spans a wide range of industries and we’ve built a large team capable of managing and helping in the creation of entire lines of products for companies such as Nike. With Nike, our engagement has been in the development of wearable fitness devices. We started working with them around 2006, shortly after they launched their Digital Sport division. Some of the earliest projects were the AMP+ watch and then the SportBand. Over the past 7 years we have gone on to work on the SportWatch GPS, countless other prototypes and ideation studies, and most recently the Nike + FuelBand.

What is the scale of the projects you typically work on?

We do everything from small-scale proof-of-concept projects to full concept to market development for new products and experiences. We want to make sure that our business is successful and the way do that is by making sure our people are successful at what they do. That’s the company’s top priority.

How do your teams work together?

There’s a very open and collaborative feel in this office. For each project— depending on the client and project—we build specific teams to help meet the set of requirements given to us from the client. From this list, we can see which MEs and EEs will be good for the project (depending on their expertise) and see what they can leverage from their own experience. From there, we bring them together move into the brainstorming part of it, which is really a crucial part of the process. It’s not as rigid as it sounds—it’s actually a lot of fun, especially collaborating with people from different disciplines. There’s a lot of emphasis on brainstorming and there are essentially no bad ideas—even the craziest ideas that might seem impossible can end up leading us to other solutions. We have a lot of interns here as well, and if an intern has a great idea, we’ll use it. We try to be egoless and collaborative. If we have a few failures, we can only learn from them.

What do employees like about working at Synapse?

The few of us who got the company started all came from different design firms. Our goal was to create the best place we ever worked. That is essentially the DNA of the company—to really drive to make it the best place to work for our employees. We do want to make sure that we turn a profit, but it’s not necessarily the number one priority. The goal is to create an environment that makes it exciting “The few of us who got the company started all came from different design firms. Our goal was to create the best place we ever worked.” for people to come to work and collaborate to solve hard engineering problems and support our clients’ product goals. We provide an all-hands catered lunch every Wednesday, and we have a snack kitchen, and people can bring their dogs to work, so it’s a pretty fun place. Plus we encourage people to organize company events, which is a really great to build community and let employees dictate the culture. In talking about Synapse as a company, we always look for ways to support the various community outreach projects people are involved in. For example, we support people who are doing job shadowing for high school students and college students. Also, we had our 10-year anniversary last year and to celebrate we decided that it would be good to give something back to the community. So we gave a $20,000 grant to IGNITE, which is a Seattle-based group a couple of our engineers are involved with. IGNITE is dedicated to encouraging girls to pursue education and careers in engineering, science, and technology or STEM education. That sort of outreach is one of the things that we continue to build upon.

April 2, 2013

Restaurants are subject to an incredible amount of credit card fraud—over 60-percent of data breaches happen in the hospitality industry, costing consumers billions each year. However, restaurant “skimming”— when servers illegally copy your credit card information—is a very easy scam to pull off. We willingly hand over our credit cards to complete strangers who walk away—oftentimes completely out of sight—before returning the card several minutes later.

In 2010, Viableware, a Kirkland, WA-based startup, conceptualized a solution to this costly problem, a tableside ordering and payment system called Rail. To develop the system—an integration of hardware and software—it turned to Synapse, a Seattle-based engineering firm specializing in product realization.

According to Ziv Magoz, electrical engineer for Synapse, Viableware had several requirements for the device. It had to communicate wirelessly with restaurant POS systems, have RFID and NFC capabilities, and a touchscreen durable enough to accept signatures without scratching the surface.

Another important requirement was that the device had to be waterproof, meaning it could have no plug-ins for charging. To address this, Synapse developed an inductive charging station. Functioning like a transformer, the primary coil is in the transformer and the secondary coil in the Rail. When the Rail is placed into a slot on the charger, the distance is short enough to have roughly 70-percent efficiency between the two inductors, driving 5 watts of power into the Rail. Fully charged, the 4.2 amp/hour battery in the Rail has enough power to last 16 hours.

With security being the paramount concern, Synapse incorporated a card reader with a magnetic stripe that encrypts the credit card number before sending it wirelessly to the server. The decryption then occurs on the credit card company’s side of the transaction, making the information secure throughout the entire transaction process.

Viableware is currently piloting the device in PF Chang’s and has plans to also expand into New Orleans-based Dickie Bennan restaurants. More recently, the company announced that it had integrated its technology with leading restaurant POS systems, MICROS, NCR Aloha and Dinerware, which serve over 60-percent of the 400,000 full-service restaurants in the US.

March 18, 2013

In 2010, when Nike first began developing the FuelBand, a small, secret team of thirteen would run around the company’s campus testing early prototypes. "We actually created fabric covers that we could just pull over them," recalls Stefan Olander, Nike’s VP of digital sport, with a smile. "No one lost [them] at any bars either, so that was a good thing."

Olander’s team had been working on a number of related ideas for months, but it’d be years before the product would actually hit the market. Back in 2010, the FuelBand, the electronic wristband that enables users to track their activity, was far from the sleek, elegant product it is today. Then, as Olander relates to me in his office, it was nothing more than a colorful Velcro bracelet, inspired by the sweatbands athletes often wear on the field or court. "In 50 years, no one had done anything with the sweatband--with that real estate of the wrist," Olander says. "There must be something there."

Indeed, the release of the FuelBand is the culmination of Nike’s transformation into a digital powerhouse. "Nike has broken out of apparel and into tech, data, and services, which is so hard for any company to do," says Forrester Research analyst Sarah Rotman Epps. During my reporting for Fast Company's recent profile of Nike, which we just named the world’s Most Innovative Company, I learned the true story of the FuelBand’s creation. It’s a complicated tale, involving a number of players and partner companies. But the origins of the FuelBand--and some of its most memorable features--can be traced back to the first prototype Olander and his team showed CEO Mark Parker in 2010. Rarely do we gain access to such a specific, creative moment in corporate history.

In the course of my reporting, I saw a number of early FuelBand prototypes, from concepts designed for the leg or upper arm to ones with e-ink displays that resembled an Amazon Kindle screen. There were hundreds of prototypes imagined throughout the process, but two early and very basic mock-ups foreshadowed where the product was heading: one, which Olander showed me in his office, was a white leathery Velcro bracelet marked with green calculator-like numbers; the other, pictured above, is a black and bright green band that shows the product’s emphasis on stark color contrast.

"We had been talking for years about the wrist and the power of performance color--it’s actually a thing that Mark had been talking about for a long time," Olander recalls. "We thought, 'Wouldn’t it be cool if we could just go red to green?' This was like the first meeting we had with Mark, so we had these [prototypes] whipped up. We just went down to the lab, and we did some designs. We had them in red, yellow, and green, and we put them on under our shirts."

Then came their first pitch to Parker. "We pulled up [our sleeves] and revealed this," Olander says.

Parker’s reaction? He instantly saw it as a "smart" version of the already popular Livestrong bracelet. "The comparison I used was to that yellow band, which is incredibly simple. It’s about as simple as you can get," Parker recalls. "It’s essentially shaped like the FuelBand. I liked the simplicity: [It was] minimal, clean, intuitive as possible."

Adds Olander, "Mark is so consumer-driven that instinctively he said, 'Go do this now.' His first question was, 'How fast can you build this?'"

As we explained in our profile of Nike, the tale is a bit simplified if not straight up romanticized. But it was one of the first moments in the FuelBand’s development process, long before even the concept of NikeFuel was fully realized. (Back then, Nike was considering calling it "Nike Power," "Game Fuel," or "Power Fuel," according to Olander.) And just because Parker might’ve then approved a Velcro product, it was a long way from being built. "The head of engineering said, 'First of all, there are no color displays that are flexible; second, you would have to run around with a backpack with a car battery,'" Olander recalls. "When we sat down with our engineers and industrial designers, they gasped."

It was a start though. And the exploration of the concept led to 12 prototypes, which were culled down to roughly half that number before Nike got its outside partners involved, which included industrial design firm Astro Studios, interactive agency R/GA, and engineering companies Synapse and Whipsaw.

So when a three-person Nike team first flew to San Francisco, the basic idea of the FuelBand--especially its all-important color scheme--was more or less realized, though still very bare bones.

As Astro design EVP Kyle Swen recalls, "They had this concept of a tennis sweatband with an electronic watch--a real crude prototype." Not that his team or the other partners involved had it any easier trying to evolve the product. "Certainly when the engineers saw this, they were like, 'No fucking way,'" Swen says.

Says Olander, "It’s been so amazing to see this path of a crazy vision just resonating from this simplest idea."

March 16, 2013

This week on the GeekWire radio show, we wrap ourselves in the world of wearable computing, talking about the current state of the art and where we’re headed from here.

Our guest in the studio is Skooks Pong, senior vice president of technology at Synapse, a product development and engineering firm in Seattle that has worked on wearable computing projects including the Nike FuelBand.

We also talk about the rumored Apple iWatch, and the privacy implications of having all these sensors in our lives, as highlighted recently by the 5 Point bar’s decision to ban Google Glasses even before they’re widely available to the public.

See this recent post by Pong on the topic of wearable computing. He writes, “The hardware resurgence, combined with an unprecedented interest in quantified self data, makes the market ripe for wearables. We now have the hardware and software technology to produce high-quality wearables that present our data in a convenient, easily digestible format, and this technology will continue to advance.”

For more background on wearable computing, see this recent post by our colleague Taylor Soper, featuring Artefact wearable technology designer Jennifer Darmour.

The wearable computing conversation starts in the second segment, at the 8:00 mark in the audio player above. We kick off the show with our weekly news roundup, including a discussion of Google’s expansion in the Seattle region, the discontinuation of Google Reader, and the debut of the Samsung Galaxy S4 and its advanced eye-tracking features.

March 11, 2013

Have you recently seen how OUYA more than quadrupled their funding on Kickstarter AND THEN got into mainstream retailers like Target, even before they’ve manufactured? Did you too become dreamy-eyed at the thought of national success? You’re not alone. Yet the reality is there are A LOT of products being created right now and while many will prove demand and raise more than enough capital, a mere fraction will be lucky enough to find their way to store shelves. And this they must.

Easy access to crowdfunding platforms like Kickstarter or Indiegogo allow anyone the opportunity to get an idea funded. And the demand for great products is there. 17 Kickstarter projects raised $1 million or more last year, several of them gadget projects. Countless more raised far beyond their original ask. Yes, we live in exciting times.

But, retailers need more. They need to know the product has enough market traction to scale and become successful. Platform businesses like Daily Grommet and Quirky acquire that necessary market intelligence on new products and companies. Within 24 hours, our team knows whether a product we launch has “legs.” But it takes weeks or months to be sure that the company is robust enough to swim with the sharks of big retail. We’re also motivated to share that data—that’s unheard of in the traditionally secretive retail world.

So many of these crowdfunded campaigns won’t ever get to see past initial concept, or prototype stage, even with buckets of money. Campaigners don’t always realize, but there’s a lot more work to be done getting these products to market. Just because you knock it out of the park with crowdfunding, doesn’t mean can properly manufacture and scale. And I’m not saying funding is easy. It’s not. It’s hard work. But it pales in comparison to the heavy lifting of getting it scaled and into distribution.

A successful Kickstarter campaigner, Nathan Rothstein of Project Repat says, “Kickstarter alone can’t give you enough runway to get airborne. Anyone can make a popular crowdfunding video. The real test becomes: can you fulfill your funders in a timely manner and turn them into brand evangelists? If not, you’ll just have a nice kickstarter video, with no customers.”

Skooks Pong, of Synapse Product Development says “When it comes to hardware, product development experts will tell you that the biggest challenge isn’t fundraising, but actually developing the product at scale and seeing it through to market.”

The data says it all. Kickstarter can create a product, but it needs to become a successful business to survive.

So what’s a campaigner to do? First, recognize that you need more. Among other things, you need a launch platform that can give you the audience and support to scale. At Daily Grommet, we’re launching many of these worthy post-crowdfunded products every day. Examples of our Kickstarter Grommets include SushiQuik and COOKOO; both who surpassed their original funding goals.

Daily Grommet recognized the markers of success in these product concepts and curated them using our four years of pattern recognition. Then we provided them with a ready-made consumer audience who wanted to learn their story from a trusted source.

Kickstarter can get you started; but call us when you’re ready to become a business.

March 9, 2013

Kate Cummings - Electrical Program Lead

How did you get into engineering and when did you start?
I wasn’t planning to go into engineering, but when I was looking at colleges in 2002 I found Olin College, which was then accepting students for their first class. I was interested in education and Olin’s mission was to create a better engineering education and produce engineers who wouldn’t just be good at math and physics, but would also have communication, innovation, and entrepreneurial skills to make them successful at real-world engineering challenges.

I was accepted into Olin’s inaugural class with a full scholarship and couldn’t pass up the opportunity to help create a new college, even though I was doubtful that I wanted to be an engineer. I wound up liking engineering more than I expected, and I was lucky enough to get a job with Synapse straight out of school. It wasn’t a typical entry-level engineering job. In my first couple years at Synapse I worked on at least 10 different products and did everything from creating 6 prototype devices in 6 weeks for a trade show, to developing products that were going into high volume manufacturing in Asia.

What are your favorite hardware tools that you use?
I work on a lot of small, battery powered devices, so having good tools to monitor power consumption is essential. We use a USB connected multimeter and a Labview program to pull current consumption measurements off a device at up to 50k samples per second. From that data, we can differentiate things like when our processor is waking up and when it is asleep.

What is the hardest/trickiest bug you have ever fixed?
I think the most difficult problems to solve are the ones that are hard to reproduce and can’t easily be isolated as a hardware or a software problem. A couple years ago, a device I was working on had an issue where it stopped logging accelerometer data. Everyone working on the project, including the firmware team, assumed that it was a software bug. Eventually we figured out that the problem was actually mechanical in nature—there was a spring contact to the battery that was intermittently losing contact. This caused a small droop on the power supply rail and was setting off the accelerometer’s power on reset circuit. This caused the accelerometer to lose its configuration, which caused our firmware to stop accumulating accelerometer data.

What is on your bookshelf?
I don’t have many engineering books on my bookshelf. I use The Art of Electronics as a laptop stand and consult it occasionally, but I find most of the technical information I need on the internet. Recently, I’ve been reading about innovation—The Idea Factory, which is a book about the history of Bell Labs, and another book called Creating Innovators: The Making of Young People Who Will Change the World.

What has been your favorite project?
One of the best products I’ve worked on was the Nike+ SportWatch GPS. It was fun to work on something that I can now go into a store and buy. Plus, as a runner, its something that I can use. Fitting GPS capability into a small, low power watch was a good challenge. I also had the chance to be involved in ramping up the production line and making sure the product could be manufactured in high volume.

Do you have an experiential story you would like to share?
We recently asked one of our interns to do some ESD testing but neglected to give him any advice on the proper procedure. He assumed that since the product was wrist-worn, he should have it on his arm while doing the testing and repeatedly shocked himself.

What are the non-technical skills that engineers need to learn?
In my experience a lot of engineers aren’t good at big-picture thinking—you can come up with the world’s best technical solution to a problem, but that doesn’t get you anywhere if you’re not working on the right problem. Communication is also incredibly important. Being able to write a clear email or presentation that explains an issue can keep a project on the rails, particularly when it involves multiple partners located all over the world.

What are you currently working on?
That’s top secret!

What challenges do you foresee in our industry?
I’d like to see us increase the number of women in electrical engineering. In 2010, only 12% of electrical engineer graduates were women.

What do you enjoy outside of electrical engineering?
I enjoy any activity that gets me outdoors and active—trail running, skiing, and rock climbing are a few of my favorites. On a recent project, I had to spend some time onsite at a contract manufacturer in China for prototype builds and I was able to add a long weekend of rock climbing on the beach in Thailand to the trip.

March 6, 2013

Been to Seattle lately? If so, you know it’s one of the coolest cities in the country. It’s also home to some very cool companies—businesses that go one better in providing positive work environments, plus the perks and benefits that encourage, recognize, and reward outstanding performance. As any HR professional will tell you, this kind of corporate coolness is what enables companies to attract, motivate, and retain top talent for the long term. If you’ve been looking for ways to increase your company’s “cool factor”, we selected 10 of the very best—and then we went one better. Here’s a look at the 11 coolest companies to work for in the Seattle area.

1. Expedia, Inc.

Regarded as one of the world’s leading online travel companies, Expedia, Inc. of Bellevue, scores consistent coolness kudos for having a corporate culture allowing employees to achieve a healthy work/life balance. The company is also known for providing a relaxed, casual work environment that encourages individuals to take initiative and fosters collaboration. Along with comprehensive benefits and generous vacation and travel perks, Expedia also has programs that recognize and reward employees for their efforts and achievements in relevant and meaningful ways.

2. Vertafore

Providing information and software solutions for the insurance industry for over 30 years, this Bothell based company’s warm, friendly, and caring corporate culture makes it a cool and attractive place to work. Vertafore also allows many of its employees the opportunity to work from home, which can be a real plus. Team get-togethers over lunch and dinner are not uncommon and open feedback and communication is encouraged. Vertafore prides itself in providing its employees with opportunities to expand their knowledge and skills by taking on additional projects and responsibilities. They also have a generous benefits package, along with bonuses and merit increases to reward the results of hard work. The company motto: “Work hard, play hard”.

3. SEOmoz

“What’s SEO?” That’s a question a lot of companies were asking not that long ago. Then SEOmoz came along and made Search Engine Optimization a must have for companies looking to measure and maximize inbound marketing. At the company’s Pike Place headquarters in Seattle, SEO stands for “Seriously Energized Office”. From indoor rock climbing to ping-pong tournaments to Wii dance competitions, scavenger hunts, and more; SEOmoz is big on rewarding its hard working employees with a myriad of health-minded perks. And when it comes to benefits, such as salaries comparative to Microsoft and Google, three weeks paid vacation, flex time, and a killer 401K plan, SEOmoz has it all. In fact one employee describes the company’s benefits package as “almost embarrassingly generous”. How much cooler can a company get?

4. REI

Founded in 1938 as a co-op in Kent, REI has a very cool heritage and celebrates its 75th anniversary this year. Known for having an open culture that encourages communication and teamwork, REI’s philosophy is to build and promote from within. As part of their orientation, new hires learn team-building skills by participating with co-workers and leaders in service projects designed to protect and restore the environment. In terms of employee recognition programs, REI offers two types of peer nominated awards. The first is the Leadership Award where the CEO, Sr. VP’s, and 12 other leaders who receive the award, travel to New Mexico to connect as a group and talk about what it means to be a leader. The second is the Anderson Award where 125 recipients below management level are recognized for their contributions with a trip to the REI campus in Seattle. There they meet leaders and enjoy a true REI experience through kayaking, boating, biking, and numerous other outdoor activities. For those who have more than a passive appreciation of the outdoors, REI is a very cool company to work for.

5. Nintendo of America

With a nice new corporate headquarters in Redmond, including a company gym and soccer field, plus an array of products that could only be described as awesome, Nintendo of America has corporate coolness to spare. Along with a generous benefits package, the company offers its employees deep discounts on Nintendo games, hardware, and merchandise, plus plenty of perks such as free corporate suite tickets to Mariners, Sounders, and Seahawk games. In a relaxed, friendly work environment with open communication, leaders make sure every department is dialed in to the company’s goals and objectives. Performance is rewarded through an equitable bonus package, and achievements are recognized at fun corporate events throughout the year. The company also offers employees free classes for career advancement along with opportunities to learn Japanese and work in Japan.

6. Concur

As a provider of integrated travel and expense solutions for corporations, Concur, also in Redmond, scores consistently high employee marks in the areas of work/life balance, corporate culture, management, compensation, and benefits. And with a reputation for cultivating a family culture in which the role each employee plays in the company’s success is continually recognized by a very accessible leadership team, it’s no wonder Concur is considered a very cool and desirable place to work.

7. Apptio

Specializing in technology business management that enables companies to make the most out of their IT services in terms of cost, quality, and value, Apptio prides itself in attracting and retaining employees who are motivated and like being constantly challenged. As a reward for their efforts, this Bellevue company’s  employees receive a generous healthcare and benefits package, including paid time off and reimbursement for extra-curricular activities designed for professional development. And when it comes to rewarding and recognizing individual achievements, Apptio has implemented the Superstar Award Program where two superstars are picked by their peers every six weeks to receive a cash bonus award plus eligibility for the yearly Superstar Award, part of which is an all-expense-paid vacation for two. Apptio also offers many cool perks, including $2,500 referral bonuses and events throughout the year featuring free food and drinks.

8. Synapse

Recognized as a company that uses breakthrough technologies to build state-of-the-art products in the fields of laboratory automation, medical devices, and consumer electronics, Synapse has emerged as a very cool place to work. In their newly remodeled office in downtown Seattle, employees enjoy a relaxed atmosphere that shuns cubicles and encourages open communication and collaboration. An indoor rock-climbing wall, plus foosball, and pool tables stand ready to provide interaction and healthy competition during brief downtimes—not to mention a fleet of Razor scooters and an arsenal of Lazer Tag guns. Aside from offering generous perks and benefits, Synapse is committed to preserving a cool corporate culture that emphasizes work/life balance and recognizes and rewards individual and team achievements.

9. Groundspeak

Imagine a company that took simple GPS technology and transformed it into a high-tech treasure hunting game to the delight of thousands of adventure seekers all over the world, and you’ve just described a very cool company called Groundspeak. Collectively referred to as “lackeys”, employees and founders alike enjoy working in an attractively appointed corporate office with a relaxed and casual atmosphere. As for perks, there are plenty, including 24 annual days off, free lift tickets for nearby skiing and snowboarding, Xbox access, fully stocked fridges, Friday night poker games, catered meals, generous bonuses, and great health benefits. For a company that specializes in finding things, Groundspeak has found a winning formula for attracting great employees.

10. Zillow

Describing itself as a small company with a collaborative culture working to transform the real-estate industry, Zillow is another Seattle-based company with a cool corporate presence. Recognizing the importance of each employee, Zillow prides itself in a casual work environment where employees have a free voice in the collaborative process. Along with competitive compensation and benefits, Zillow also provides its employees free beverages, a casual dress code, on-site games, and regularly scheduled social events. And the twice yearly “hack weeks”, during which employees can work on whatever projects they can dream up are a huge hit.

11. Amazon

Known as a company that keeps its customers happy, Amazon also recognizes the importance of doing the same for its employees. And the company’s new South Lake Union campus in Seattle is considered a very cool place to work. The benefits are excellent and individual performance is rewarded with monetary bonuses. According to employee surveys Amazon encourages career advancement and offers many opportunities to succeed. Driven by innovation and creativity, the company is flexible with its workforce and offers many the opportunity to work from home. Amazon also shows appreciation for its employees by hosting a number of special events and concerts throughout the year.

Of course there are other cool companies in Seattle. But this list of standouts is meant to provide a clearer picture for those who aspire to make their companies cooler and more desirable to work for.

Categories: Cultures We Admire

 

March 1, 2013

The WTIA’s initiative that formed the Information Technology Coalition in 2012 had its first Olympia Day last month.  Several of our IT tech leaders headed to the state Capitol for a twelve hour day of meetings with legislators and with Washington’s new CIO Michael Cockrill (fantastic appointment by Governor Inslee!).  Companies represented in this excursion included Amazonand Microsoft (big), Synapse Product Development and Vertafore (mid-market), Hidden Path andNiviera (small), as well as Legicrawler and Herres Consulting.  We were delighted to have leadership from these diverse companies, along with the WTIA and the Technology Alliance, in meetings with state legislators.  It gave the legislators the opportunity to hear directly the impact that the talent gap had on each company’s ability to develop product and plan for expansion; as well as the benefit of the R&D tax credits to their operations, which is effectively to be able to hire more tech talent.

The trip was noteworthy because it’s one of the first small steps in getting the state’s IT sector leadership directly engaged in advocacy.   Politics as a “contact sport” is a cliché we haven’t had to experience.   With some notable exceptions, the IT sector has largely stayed out of the public policy arena in WA.  By contrast, the aerospace and biotech sectors have done a fantastic job at being present with both leadership and money to advocate for their constituents.  For example, the WBBA held its own Olympia Day in January and drew 40 biotech CEOs to Olympia. They were also met by Governor Inslee for a 25 minute discussion on important policy for the sector.   This turn-out is the result of years of focused effort from the biotech sector to be heard by our lawmakers.  We applaud the great work that Chris Rivera and his team have done for WA’s biotech industry and are delighted that many of our own policy agenda items match those of the WBBA as well as the Technology Alliance’s.  It is also significant that WBBA has a $50K-$60K political action committee that helps the life sciences industry increase its influence.  Our own PAC is modest in comparison. Both biotech and aerospace have made a serious long term commitment to policy and political influence.  The IT industry needs the same commitment.

Why advocacy matters has a national if not global context.  For IT we have been late to the policy advocacy effort partly because we’re effectively unregulated and our labor pool is not unionized.  These characteristics, along with the relatively young status of our sector as a whole, have kept us heads down building some of the world’s leading tech companies.  The talent pool shortage that’s now painfully pervasive in all size IT companies, has begun to shift the interest that companies have in long term solutions to the talent gap (i.e. quality STEM education) and the need to provide a healthy competitive environment for continued innovation (i.e. R&D and other tax incentives).

It’s unfortunate that our state government is looking at quality education and economic development incentives as trade-offs for each other as they attempt to close the budget gap.  More unfortunate will be if tech itself begins to accept this one-pays-for-the-other policy as the underlying presumption of how to solve educational funding gaps.  There is no question that our state has intense budgetary pressures but making the environment less attractive to tech companies has long term consequences.

Every day we read about other states’ initiatives to attract tech companies.  For example, Maryland is considering tripling its R&D tax credit.  The list of state initiatives to develop centers of innovation is exhaustive but the message is the same–these states are hungry to have what Washington has had for 30 years.  The recipe for the secret sauce to make this happen is no longer a secret.

Losing tech job growth here is not something that will happen in the future.  It’s happening now.  The WTIA frequently hears from its member companies the decisions they have made to expand in other states—50 jobs, 400 jobs, 1,200 jobs.  Reluctantly these companies have concluded that they cannot expand in Washington.  The decisions are not accompanied by corporate headquarter relocations or union protests so they don’t hit the media. Rather, it’s a quiet slipping away of digital jobs to other places that are not so quietly wooing these companies’ expansion plans away from us.

What to do?  The IT sector must engage in the public policy advocacy arena.  At one of our final meetings on Olympia Day, a Senator from Puget Sound stated the IT sector’s legislative influence predicament pretty bluntly: “You’re not feared.”  His response to, “What should we do?” was equally blunt:  “Have leadership show up in Olympia and talk directly to legislators and raise money to reward those legislators that represent your interests.”  This is what every group soliciting support for their constituents has been doing, some for more than 100 years.

It’s the IT sector’s time to get on the band wagon and have a clear voice for best policy to keep Washington’s biggest economic contributor thriving as the competition for innovation leadership unfolds.  The WTIA supports these initiatives because we love Washington’s create drive, its entrepreneurs and all the people the IT sector so robustly supports with direct and indirect jobs, and we believe the state should consciously envision its future as one of the leading innovation centers in the world.  Talent, passion, and collaboration manifested in public and private alignment for a shared objective is the key to Washington’s future.

As the WTIA policy efforts move forward on the advocacy front, we are also moving full steam on short term initiatives through our Workforce Development Committee led by Tayloe Washburn and through our events.  Check out TalentLink on March 26th.

The WTIA would love to have every IT company in Washington engage in the pursuit of good public policy and we’re organized to do it.   Please consider getting involved in the Information Technology Coalition by contacting me at ssigl@washingtontechnology.org, saying yes to the next Olympia Day, and/or giving a contribution to techPAC.  Your support is greatly appreciated.

February 20, 2013

What is it?

One of Nike's big areas of commercial expansion is combining technology with sportswear – think TomTom-powered GPS running watches which connect directly to your iPhone through an Apple shoe tag. It is also pushing basketball shoes fitted with tracking devices to follow your movement on the court.

The FuelBand is probably the most accessible device in the Nike+ range. It's basically a bracelet fitted with an accelerometer which follows your every movement. This means that at the press of a button you can see how many calories you've burnt, how far you've travelled and how much "NikeFuel" you've expended.

NikeFuel is measured by the band's accelerometer, which combines daily measurements of your speed, movement and distance travelled. You can follow this progress over days, weeks, months and years and compare against others online.

Does it work?

As both a motivational tool and a gadget, the FuelBand is a success. Users input their weight, height, sex and are given – via the Nike+ Connect desktop app – three suggested targets: low activity, medium activity and high activity. I set it up with the medium target of 3,000 points a day (which you can change if you find it too hard or easy) and found that if I did any sport, I easily beat it.

However, on days without my exercise of choice – five-a-side football – I found I had to make the extra effort of walking to places rather than catching the bus to meet my goal. A good thing.

The gamified element of the FuelBand comes in there. If you hit your goal three days in a row, you go on a streak and it begins to feel like a genuine disappointment if you don't make it – leading you to do more exercise than you might have done otherwise. So, yes, it works.

What's not to like?

Unlike, say, the GPS watch, the FuelBand is quite odd-looking and I spent most of the week I wore it having to explain to people what it was for.

And although it gives you a fairly accurate representation of your daily calorie burn, nowhere on the iPhone app or the desktop bit is there a way to track how many calories you're consuming. So when I beat the 3,000 Fuel pointsgoal going to the football on Sunday, the fact that I had a Bovril and a pie isn't accounted for.

Another minor quibble is the LED display, which – despite Nike's claims that it is controlled by an "ambient light sensor" – is ridiculously bright. Also, there's no GPS chip, so you can't track your running/cycling routes online.

Who's it for?

It's simple enough, and adaptable enough, for both fitness freaks and those needing an extra level of gadgetry/motivation to help to lose a few pounds.

Is it worth the money?

You almost certainly don't need a £130 sports wristband in your life, do you? But that doesn't mean it's not a good bit of kit if you've got both money and calories to burn. You could spend it on worse things (such as pies).

February 19, 2013

The Nike+ Sportwatch GPS device is now available in a white and silver edition, joint partner TomTom has announced.

The Sportwatch GPS is a joint collaboration between Nike and with manufacturer TomTom. It is a sports watch with a built-in GPS receiver that measures and tracks time, pace, and distance.

The addition of a new white and silver edition of the device brings the Nike+ SportWatch GPS colour variants to five in total.

The fitness watch was first released in Australia in May last year but was only available in a single anthracite/volt yellow colour. Three new colours were added later including black/anthracite, volt green, and anthracite/volt green combinations.

Late last year, Nike and TomTom released a limited edition version of the Sportwatch GPS in white and gold. Only 1900 of these variants were produced.

The Nike+ SportWatch GPS watch works in tandem with the Nike+ service, where users can log running data, set goals and challenges, create a custom training program and share data through social networking services like Facebook and Twitter.

The company says its Nike+ service has "approximately 10 million members".

The white/silver version of the Nike+ SportWatch GPS will be available through selected retailers in Australia including Harvey Norman, Ryda and Myer stores. It will sell for $199.

February 13, 2013

There's a better way to pay for dinner--at least according to this start-up. The founders explain the origins of the idea.

The best opportunities for entrepreneurs often exist in those bits of life that we all take for granted. Restaurants are a perfect example. How many millions of times a day do people get their meals, eat, and wait for the server to drop off that little black folder with the slot for a credit card?

And yet, there are many reasons why a different system could benefit to restaurants and patrons alike. A rogue waiter skimming credit card servers can be a security nightmare. Customers can walk away with both copies of a charge slip, stiffing the restaurant.

Even if all is on the up and up, the usual payment process means that the customer experience is almost completely contained between the patrons and the waitstaff, which gives managers little to no opportunity to learn of problems, unless they become so significant that people formally complain.

That is what Joe Snell and Andy Pope, co-founders and CEO and CTO, respectively, of Viableware realized. They thought there might be room for a better approach.

A Better Mousetrap

The two-and-a-half-year-old company offers a payment system with a secure framework--a major barrier to entry--and additional advantages for a full-service restaurant, the particular market niche they're pursuing. Viableware uses custom tablet hardware rather than depending on a consumer-oriented product like an iPad or a Square card reader for a smartphone.

Creating their own hardware in partnership with major design firm Synapse Product Development was a major reason that the start-up costs ran into the "millions." "We had to pay them a lot of money because we wanted to do it right," says Snell.

A waste? Not at all. Although Apple clearly has mindshare when it comes to tablets, the hardware requirements of a restaurant leave plenty of room for opportunity. "These things are going to be handled by thousands of people," Snell says. "They're going to get ketchup spilled on them." Units will get poked and prodded, and need to last for years. "A consumer device [is not] designed like that," he says. Deploying an iPad or Samsung Galaxy tablet would have left them on the hook for replacements when things went wrong. (So far, the company has raised $5.5 million largely from angel investors in the Northwest and is in the middle of raising a $3.5 million series B round.)

Viableware wrote the software to work with what Snell says are the two top restaurant point-of-sale system, MICROS Systems and NCR Dinnerware. The start-up also has more than half-a-dozen software development kits from other leading systems "so we can tie it in when we have interest" from a customer.

The portable payment stations--called "RAILS"--handle the entire transaction, passing payment information to the card processor without retaining credit card data afterward. Customers can get details of the meal and skip the receipt or ask for it to be emailed or printed. A RAIL can split the check for the patrons and charge the parts to their various credit cards.

The RAIL can display an ad, as an additional revenue stream, and survey patrons about the dining experience. Although most restaurants would be lucky to get 1 or 2 percent response for a paper card left at the table, in its beta tests, Viableware says it has seen roughly 75 percent participation.

The Opportunity

Morgan Plant, vice-president of food and beverage at Joie de Vivre Hospitality, which operates a chain of boutique hotels, has been testing the system in a pilot project. "If you dine in Europe, they've been using pay at the table for years," she says. "For years, my IT director and I have been talking about this. There weren't great solutions out there."

They saw Viableware last year at an industry trade show. The idea of not having cocktail waitresses holding multiple credit cards for customers and being a potential security point of failure is a relief, and the survey capability has turned out to be very handy. "If they check [that the meal] wasn't good, it will send a text message to all the managers so they can reach the customer before they leave, which is huge," says Plant.

How much money could this translate into? According to Snell, there are 400,000 full-service restaurants in the U.S. alone. The business model is to provide the necessary hardware and software for between $300 and $600 a month per location. "If I focus just on this market and we get any percentage of market share, we would have a very successful company" without expanding the target market, he says.

To rephrase a cliché, sometimes if you build a better mousetrap, your customers start booking reservations far in advance.

Erik Sherman's work has appeared in such publications as The Wall Street Journal, The New York Times Magazine, and Fortune. He also blogs for CBS MoneyWatch. @ErikSherman

 

February 11, 2013

"This is the raw stuff."

Stefan Olander, head of Nike's three-year-old Digital Sport division, is watching a group of his engineers hack an experiment together. They're using a pair of Nike trainers with embedded sensors. The sensors measure pressure created when the shoes, which happen to be on the feet of a lanky product manager named Brandon Burroughs, strike the ground. The data are collected and then fed wirelessly to an iPhone; the iPhone is plugged into a MacBook; the MacBook's screen features a program that is busily imitating a 1987 Nintendo video game called Track & Field II. Which brings us to the ostensible goal of all this madness: finding out if new-age sensors and wireless devices work with an ancient video game.

One of my fears is being this big, slow, constipated, bureaucratic company that's happy with its success.
That's why Burroughs, who is outfitted head to toe in Nike attire, is crouched in anticipation like a runner before a starter pistol is fired. Suddenly, a whistle screams from the MacBook--it's the game's signal that a steeplechase "race" has begun--and Burroughs starts sprinting in place. It isn't pretty. He's panting heavily. He's been at this for a while and is clearly spent. His feet thud against the carpet like a clumsy drumroll as his crude avatar lurches forward on screen. And he's doing all this in a big, clean, stark corporate lab full of engineers, which isn't very glamorous. But the experiment is working, sort of: As his avatar nears the first hurdle, Burroughs leaps too late, leading his digital self to trip and tumble into a pixelated pool of water. "Arrrrrrr!" yells Burroughs. "Come on!"

Olander, who bears a distracting resemblance to Matthew McConaughey and looks fit enough to have cleared that hurdle with ease, jokes that the only problem here is that Burroughs "is not very fast." He actually loves that the group is "just mucking about and having fun," as he puts it. "Really cool stuff can come from the opportunity to test without constraints." And that, in sum, is innovation, Nike-style: a messy, exhausting process culled from myriad options and countless failures.

Nike CEO Mark Parker. Photo by Art Streiber; Fashion Styling: Melanie Leftick; Grooming: Juanita Lyon
In 2012, Nike's experimentation yielded two breakout hits. The first is the FuelBand, a $150 electronic bracelet that measures your movements throughout the day, whether you play tennis, jog, or just walk to work. The device won raves for its elegant design and a clean interface that lets users track activity with simple color cues (red for inactive; green if you've achieved your daily goal). Press its one button for a scrolling stock ticker of how many calories you've burned, the number of steps you've taken, and your total NikeFuel points, a proprietary metric of activity that Nike encourages you to share online. The FuelBand is the clearest sign that Nike has transformed itself into a digital force. "Nike has broken out of apparel and into tech, data, and services, which is so hard for any company to do," says Forrester Research analyst Sarah Rotman Epps.

The other innovation is the Flyknit Racer, featherlight shoes that feel more like a sock atop a sole. Created from knit threading rather than multiple layers of fabric, it required a complete rethink of Nike's manufacturing process. The result is a shoe that's more environmentally friendly and could reduce long-term production costs. "Flyknit could turn the [shoe] industry on its head," says Nike sustainability VP Hannah Jones.

To produce even one of these innovations in a given year is a rarity for any company, especially one with 44,000 employees. But Nike CEO Mark Parker knows he can't just rely on celebrity endorsements and the power of the swoosh when confronted by big-name competitors such as Adidas and upstarts like Jawbone and Fitbit. "One of my fears is being this big, slow, constipated, bureaucratic company that's happy with its success," he says. "Companies fall apart when their model is so successful that it stifles thinking that challenges it. It's like what the Joker said--'This town needs an enema.' When needed, you've got to apply that enema, so to speak."

Every CEO says this kind of thing (minus the enema part). The difference is that Parker delivers. Last year, Nike's annual revenue hit $24 billion, up 60% since he took over the reins as CEO in 2006. Profits are up 57%, and Nike's market cap has more than doubled. This story is about how he has achieved that growth, and how he has driven a commitment to the company's culture. Nike is a business with much corporate lore, that lovely, misty story of how a bunch of renegades with a waffle iron bucked the system and revolutionized an industry. But a close examination of the development of Flyknit and the FuelBand, based on interviews with top Nike executives, current and former designers, engineers, and longtime collaborators, reveals four distinct rules that guide this company, that allow it to take big risks, that push it to adapt before competitors force it to change.

Rule #1: TO DISRUPT, YOU MUST GO ALL-IN

What makes Flyknit so truly disruptive is that it isn't a shoe--it's a way to make shoes. As the team members who spent four years developing the technology like to say, they're "breaking the sewing machine." The old Nike model involved cutting rolls of prewoven material into pieces, and then stitching and assembling them. But with Flyknit, a shoe's upper and tongue can be knit from polyester yarns and cables, which "gets rid of all the unnecessary excesses," says Ben Shaffer, studio director at the Innovation Kitchen, Nike's R&D center. The Flyknit Racer, one of the first shoes in the Flyknit line, is 5.6 ounces, roughly an ounce lighter than its counterparts. Nike uses only as much thread as it needs in production, and the shoe can be micro-engineered--tightened here, stretched there--to improve durability and fit.

Parker clearly has big expectations for Flyknit, telling shareholders it "is one of those technologies that has incredible potential, not only within running, but across multiple categories." That's a massive bet given Nike's dominance of the athletic-shoe business, where, for example, it owns half the running market and a whopping 92% of the U.S. basketball shoe business. And Nike has gone all-in on that bet, building a whole new manufacturing process around the product. "Does this change our business model in some cases, or our supply chain? Absolutely," Parker says.

Shaffer shows me some of the 195 major iterations the Flyknit went through as we tour the Kitchen. Some appear as rudimentary as a ballerina's slipper. The prototype that marathon runner Paula Radcliffe marked with scribbles now looks like a rejected Project Runway design. Nike's ambitions for Flyknit can be seen in the trays full of feet that live in tall carts around the Kitchen. The disembodied wooden lumps--most generically sized and others made by scanning some of the actual feet of the thousands of professional athletes that the company sponsors--are all waiting to be fitted, like Cinderella, with the perfect prototype shoe.

"Flyknit is a platform," Nike's Jones says. "We're reimagining the upper, the bottoms--the whole caboodle." In addition, as materials such as rubber become harder to come by because of overharvesting or climate change, "we're going to be able to navigate the volatility of these resources," she adds. Then, perhaps reminded of the fierce competition Nike is in with Adidas over knit shoes, Jones stops short and wavers, "I can't say anymore."

Rule #2: ANTICIPATE A PRODUCT'S EVOLUTION

Before the FuelBand, a product called Magneto was, briefly, Nike's next big thing. You'd tape magnets to your temples and then clip futuristic eyewear onto them. "Perhaps we went too far with that idea, because we actually started to make it," admits global brand EVP Trevor Edwards. Parker decided the product was impractical, and he killed it.

That sounds like an obvious call, but Parker reputedly approved Flyknit after being shown only a tube sock stitched to a rubber sole. Early on, great ideas can resemble bad ones: They both sound ridiculous. "Steve [Jobs] had a good bullshit meter, but also an open mind," Parker says. "It's that bullshit filter that says, 'Really? Is this really compelling?' We kill a lot of ideas."

Parker says he often feels like Tom Hanks in Big--a kid at a toy company whose job is to approve only the products he has fun with. In the FuelBand, Parker saw what athletes would instinctively value. As a "smart" version of the already popular Livestrong bracelet, the FuelBand would give users their own digital coach to motivate them. They could connect with other users and with their friends and family via social media to cheer them on, whether it's to lose weight or train for a marathon. Nike would benefit from this community, thanks to the ongoing connection with its customers, as well as every user promoting Nike with each post or tweet of their activity report. Plus, people were already comfortable with wearing a silicone wristband, unlike, say, face magnets.

As if to prove the point, when Parker and I meet, he's wearing a FuelBand on each wrist--exactly double what any user needs. "I don't normally wear two," he says, beaming, "but I have to admit, I'm obsessed." The company is now working to extend that obsession to others. In December, Nike partnered with the startup mentoring firm TechStars to woo entrepreneurs to launch companies that will build on top of Nike's digital platform. Nike has already announced games built on Fuel points.

This three-steps-ahead thinking is important for any product. Flyknit is not only valuable because its technology will help Nike make all kinds of lighter, better-fitting shoes, but also because it fits into the company's global growth initiatives. With Brazil hosting both the 2014 World Cup and 2016 Summer Olympics, Sterne Agee analyst Sam Poser believes Flyknit will help Nike reorient how it makes and sells shoes in such an important international market. "The duties importing from China [where Nike does much of its manufacturing] to Brazil are absolute craziness--way too cost-prohibitive, and the [manufacturing] in Brazil is so expensive," he says. "But Flyknit is much less labor intensive. If they can go into Brazil and set up [knitting] machines, they win." Poser goes further, imagining that Flyknit will one day allow customers to digitally personalize shoes to match the exact shape of their feet.

Great ideas have something in common with bad ones: Early on, they both sound ridiculous.
Parker wouldn't be blamed if he had passed on Flyknit after seeing a modified tube sock, but if Nike doesn't bet on crazy ideas, its rivals will. "They're like sharks," says Poser. "If they stop swimming, they die." Adidas, also after four years of research, launched its Primeknit line only months after Flyknit's. Nike then dragged Adidas to court over patent-infringement claims related to knit technology.

Rule #3: DIRECT YOUR PARTNERS

Stefan Olander has barely ushered me into his neatly arranged office when he invokes FuelBand lore. He has an early prototype at the ready, the very one that his team used in 2010 to pitch the idea to CEO Mark Parker. "We pulled up [our sleeves] and revealed this," he says, sliding his fingers over the white leathery Velcro bracelet marked with green calculator-like numbers. "Mark is so consumer-driven that instinctively he said, 'Go do this now.' His first question was, 'How fast can you build this?'"

The tale is burnished to a high gloss, which is a shame, because an idea as big as the FuelBand does not get cooked up in a single lab. It doesn't become a sophisticated, beautiful product just because Parker admired a leathery wristband. Nike doesn't like to discuss the gritty details of how something like the FuelBand gets made, but the real story shows how messy true innovation is.

In a world of rapid disruption, companies no longer must--or can--own all the skills required to thrive. Just as Google needed Android to attack mobile and Apple needed Siri to give it a foothold in search, successful businesses need to constantly evolve, either through partnerships, new talent, acquisitions--or all three. "You can't have a barrier or restriction," says lead Nike engineer Aaron Weast. For the FuelBand, Nike had to open its doors.

The FuelBand's road to reality began in March of 2010, when a three-person Nike team flew to San Francisco to share their idea with the industrial design firm Astro Studios. "They had this concept of a tennis sweatband with an electronic watch," Astro design EVP Kyle Swen recalls, as he sits in the same third-floor conference room where the meeting took place. "They wouldn't even leave us the pitch; it was super confidential." Nike also consulted engineering firms Whipsaw and Synapse, and longtime digital marketing agency R/GA.

This team of outside partners created hundreds of prototypes, imagining concepts for displays that resembled an Amazon Kindle screen; bands that fully illuminate with color; ones that fit over your leg or upper arm; and even a fastening system modeled after a gas nozzle.

"Everything was custom, custom, custom," says Astro designer Anh Nguyen.

Olander played the shepherd. "You will never get good work out of anyone if you hand over a brief and go, 'We have no clue what we want, but why don't you just do it for us,'" Olander says. During the FuelBand's development, for example, Nike's specific requests to partners included its red-to-green color scheme; the idea of Fuel points, which Olander felt would encourage competition among users regardless of their sport; and a dead-simple interface without excessive metrics. The team learned that last insight from its experience with Nike's earlier digital products, for which 30% of users turned off calorie tracking.

Nike's role was between a coach and a traffic cop. Nike designer Jamian Cobbett describes it as an "ebb and flow." Astro's Swen relates how engineers from other parts of Nike's assembled team would see what the designers had in mind: "They were like, 'No fucking way,'" he says, laughing. "But that's innovation: full throttle, hit the brakes; full throttle, hit the brakes." The effort produced several breakthroughs, such as when Whipsaw embedded 120 LED lights in the bracelet (to look like an old-time scoreboard) and Synapse developed a curved lithium battery. Both are key features of the final product.

Read the entire article

BY: AUSTIN CARR

February 8, 2013

Kickstarter began as a platform to fund creative artistic projects, but devices like the Pebble watch have turned the spotlight on hardware--and not without problems.

Kickstarter began three years ago as a platform to fund creative artistic projects, but devices like the Pebble watch have quickly turned the limelight toward hardware innovation and in turn, put the crowdfunding movement firmly on the map. Moreover, Kickstarter’s approximately 35,000 projects, with almost $400 million pledged doesn’t even begin to make up the majority of the crowdfunding industry, which raised $2.8 billion in 2012 alone. Even the U.S. government has recognized crowdfunding as a viable--and legal--investment platform with the passage of the JOBS Act last April, in hopes that with more money flowing into small businesses, we can also realize a boost in employment.

While Kickstarter certainly found great success in 2012, it also faced significant growing pains in its breakout year, most of which are related to hardware projects. A recent report by CNN Money found that 84% of the top 50 funded projects in 2012 shipped late. Funding a play, film, or other form of artistic endeavor is much different than funding the next gadget or device; with the arts, there’s no expectation that backers will receive a tangible product as a result of their “investment.” In order to set the expectations right, Kickstarter released a statement and a new set of rules and regulations in September to reinforce the fact that “Kickstarter is not a store,” hoping to dispel the myth that Kickstarter is a site where consumers can buy cool new toys and devices. But they didn’t stop there. This list of Kickstarter “rejects” and the decision to omit their most successful products to date--the Pebble Watch and Ouya Console--from their highlight reel presented at CES indicates that Kickstarter is further distancing themselves from hardware.

As the list of Kickstarter rejects lengthens, the demand for crowdfunding alternatives is undeniable. Look at Indiegogo, which offers the lowest barrier to entry yet, or more interestingly, Selfstarter, the platform that was cobbled together by Lockitron after getting turned away by Kickstarter. Crowdfunding as an investment model truly democratizes the fundraising process; the products or ideas that have the most promise in the eyes of the consumer, not a third-party investor, are the ones that make it. But the movement is evolving and through this recent shift we see that crowdfunding has the ability to not just fund the next great Broadway show, but also to significantly impact, and direct the hardware renaissance. It’s clear that there’s a need for crowdfunding platforms that welcome hardware. But it’s not that we lack alternatives for raising funds--the root of the issue is the lack of expertise related to the actual product development process.

When it comes to hardware, product development experts will tell you that the biggest challenge isn’t fundraising, but actually developing the product, at scale, and seeing it through to market.

Christie Street, which just launched in December, and Dragon Innovation, another recently launched company aimed to help crowdfunded companies, may be on to something. They’ve followed the rapid emergence of crowdfunding platforms and recognized that none of them satisfy the needs of inventors to not only fund their projects, but also get their innovations successfully into the hands of consumers. Christie Street describes itself as a platform providing the infrastructure needed to successfully bring products to market, addressing the problems that crowdfunded products have traditionally faced: generating capital, the vetting process, and the lack of support offered to both the inventors and the backers.

While they clearly understand the need for a supportive ecosystem in place when it comes to hardware, their selectivity does threaten the democratization of crowdfunding, one of its most appealing, and market-changing factors. Whereas traditional investment platforms rely on market forecasts, consumer behavior reports, and the like, crowdfunding puts the decision in the hands of the consumers and in turn delivers inventors a pre-determined market from the onset. Nonetheless, Christie Street has certainly recognized how the market is shifting, how we’re in the midst of the evolution of the movement. We’ll start to see this grow and an ecosystem pop up around it to not end once the funding is completed, but actually bringing innovation to market.

Once the importance of product development is understood, and the necessary support in place--think labs for rapid prototyping, consultants for design, contract manufacturing and the like--entrepreneurs can think beyond a single device. They can develop a pipeline of product ideas to see through from concept to creation, allowing them to stay relevant in today’s fast-paced consumer market.

As the crowdfunding movement continues to evolve, it must figure out its place among the hardware giants that lead the market and influence consumer preferences. Will Apple introduce a smart watch, eclipsing the Pebble watch all together? Or is Pebble working on a second version that will leverage quantified-self technologies (as Nilay Patel longed for in his review?) Whatever’s next, the big guys and the little guys will be pushing themselves to innovate and create devices faster, in turn pushing product development even further.

What’s clear is that the crowdfunding movement, although still evolving and trying to find its way, is here to stay. And when it comes to hardware, there are certainly steps that need to be taken to ensure that these exciting new devices actually make it to the store shelves. There’s much more to creating an innovative product than coming up with a great idea; the hard part comes after the concept has been formulated, the funds raised, and the product designed. Engineers will be in more demand than ever. And not just the coders and software engineers this time, but mechanical, electrical, and the like. This is the true meaning of the hardware renaissance.

--Skooks Pong is the senior vice president of technology at Synapse Product Development, where he leads a team of over 200 software, mechanical and electrical engineers that are creating breakout devices in industries such as mobile payments, guest experience and wearable fitness technologies. Find him on Twitter at @skookspong.

[Image: Flickr user Ralph Thompson]

January 31, 2013

At first, the Nike+ FuelBand seems not so different from other gadgets on the market that track a person’s movement — including the Fitbit and Jawbone UP. The features are comparable, although the FuelBand doesn't give you an optimized alarm based on sleep patterns, like the others. In fact, the key differentiator of the FuelBand is not hardware or a feature; it’s the point system created in conjunction with the gadget. It’s called NikeFuel, and at first glance it seems totally arbitrary.

So, why invent a measurement that doesn’t correspond directly to distance traveled, calories burned or another physical metric? Nike’s goal, actually, is not to be a measure of hardcore fitness, but to provide a sense of accomplishment for regular people doing everyday activities. To create this type of motivation, Nike needed to provide users with a metric that would enable comparisons — no matter what height, weight, gender or activity — to past performance, another person (read: competition), or a daily average, which happens to be 2,000 Fuel points.

Because NikeFuel is a proprietary measure, Nike has some secret sauce involved in calculating it. Mashable took a deeper look at the tech Nike is using to identify activities and the process of turning that into NikeFuel.

What’s Inside the Fuelband

The band itself is made of a thermoplastic rubber called TPE and polypropelene, a plastic often used in dishwasher-safe food containers. There are 20 LED lights which turn from red to yellow and then green throughout the day — assuming you reach the NikeFuel goal set on your profile. (Nike has software for smartphones and desktop that the FuelBand can be registered with). In addition, another 100 white LED lights reveal time, Fuel points, calories and steps taken — you can cycle through each of these via the FuelBand’s single button.

Inside the band is a triaxial accelerometer. If this sounds foreign, don’t worry — your iPhone has one, too. Basically, it can sense the movement of a device and the tilt at which it is held — this component is also what makes the Wii intuitive and the display on your smartphone or tablet screen react to whether you’re holding it portrait or landscape.

Two lithium-polymer batteries keep the Fuelband going for four days (some have reported longer), and it is charged through the built-in USB, which also happens to be the clasp to close the bracelet around your wrist. Lastly, a bluetooth chip syncs your Fuel information with your profile on the web and the smartphone app.

What is Nike Fuel?

Although Fuel is a seemingly arbitrary number, Nike did spend some time developing a way to calculate a metric that could compare users' achievements and offer a fair judgement to the "fitness worth" of specific activities (although some claim it’s not totally dependable).
 
A study at Arizona State University monitored participants’ oxygen consumption on several sporting activities in order to correlate certain motions with oxygen demand — this is why NikeFuel is sometimes denoted as “oxygen kinetics."

"The partnerships with Arizona State and other partners were critical in developing the foundation for NikeFuel. Oxygen kinetics is the most universal way to understand the level of exertion to perform a core movement," says Ricky Engelberg, Experience Director of Digital Sport at Nike.

The limitation of NikeFuel quite frankly comes back to the product itself and the fact that it’s worn on a wrist — it easily measures walking or climbing stairs, since your arms tend to swing somewhat methodically, but it cannot measure cycling. However, it seems that by simply releasing a second complementary product that attached to one’s leg, eventually Nike could measure this — make it waterproof, and perhaps you can begin to measure swimming, as well. As NikeFuel is integrated into additional products and refined, it could become the most useful metric for motivation in exercise.

By Dani Fankhauser

December 18, 2012

Little by Little, 'Made in America' Is Better for Business

No matter how much attention you paid to the 2012 presidential election, you know that job creation is a hot issue. Throughout their campaigns, both Obama and Romney spoke a great deal about their plans to bring jobs back to America. Similar conversations were had at the Clinton Global Initiative conference in Chicago (CGI America), which I attended a few months ago.

The event brought together a cross-section of business and government leaders to discuss ways of promoting U.S. economic recovery and the panel in which I participated specifically looked at how to bring manufacturing back to America. Not surprisingly, the discussion quickly turned political with talk of how American manufacturing is at a crippling disadvantage to Asian manufacturing due to taxes, infrastructure, lack of government subsidization and investment.

December 16, 2012

The Amazon chief’s new patent on an airbaglike system to protect falling cellphones or Kindles raises plenty of questions about its practicality.

Jeff Bezos, don’t quit your day job.

Gee-whiz news reports marveled this past week at the Amazon chief’s new patent on an air-baglike system to protect falling cellphones, Kindles and such.

But plenty of practical factors suggest this invention won’t be stuffed in anyone’s stocking next holiday season, if ever.

Two Seattle experts in consumer-electronics design confess that their own smartphones lack even the minimal protection of an impact-resistant case.

“I’m living on the edge,” admits Redwood Stephens, vice president of engineering for Synapse Product Development.

Sean MacLeod, president of Stratos Product Design, says his phone remains “unwrapped” even though “I go through one about every six months.”

Both designers say that while the idea of more active protection is intriguing, the challenges boil down to technology and money.

“It would clearly be competing with low-cost passive systems” like a plastic case or a rubber bumper, says Stephens, a mechanical engineer by training who has worked on Nike digital technology and other consumer electronics.

“ ‘I’ll be more careful’ —- that’s a fairly cheap solution,” agrees Mac­Leod, who has done projects for Apple and Microsoft, designed ruggedized laptops and worked on a lot of handheld electronics.

“When it gets down to it, cost is really such a brutal part of the consumer game.”

The patent, filed by Bezos and Amazon Vice President Gregory Hart in February 2010, involves using an air bag, springs or a jet of compressed gas to cushion a portable electronic device’s uncontrolled drop. There’s nothing in the patent’s broad descriptions to suggest Amazon, or anyone, has built such a system.

An automobile air bag seems almost simple by comparison. In a car there’s plenty of room for electronic and mechanical components. The added weight is minimal. The position of the person to be protected is fixed.

And while there’s not much time between the car hitting an obstacle and the rider hitting the dashboard, that 1/20th of a second is enough for the sensor at the front end to detect an impact and deploy the air bag inside.

Saving a phone or tablet computer, by contrast, first requires predicting a serious impact. As the patent explains, the system must determine that the device is falling, measure the distance to the approaching floor, calculate the crash velocity and then determine “whether the risk of damage to the cellphone ... exceeds an acceptable threshold.”

To differentiate between dropping the phone on a shag rug and a driveway, the patent says the system might include a “surface-type detector ... that may use a number of technologies, such as infrared, radar, X-ray or image recognition.”

Next, the “protection system” would kick in. That could require a “reorientation” element that rotates the device so it falls with the protected side down. This, says the patent, could use “gas expelled from a compressed gas cartridge” or a movable weight.

Finally, there’s the “protection element,” most intriguingly an air bag. Multiple air bags could be used to protect all sides of the device, the filing says.

Stephens says detecting a fall would not be difficult with the accelerometers, gyroscopes and other orientation systems now found in many smartphones. That’s the “lower-hanging fruit,” he says.

The next plausible step would be building a mechanism to “actively deploy mechanical bumpers, which are significantly lower cost than would be required for compressed gas,” he says.

But an air bag powered by compressed gas? “I could envision that getting bulky really quickly,” he says.

And some catlike mechanism to twist the falling device around so its cushioned side lands first? That seems like a tough nut to crack, Stephens says. “The question is how much weight do we have to throw around, or how much air do we have to blast, to accomplish that?”

MacLeod says miniaturizing the various components might be possible but expensive. “If it costs too much to actually develop the solution then it’s impractical from a business perspective.”

Still, he’s not ready to write off the mobile-phone air bag. “I wish I had one.”

There’s also an alternative approach to protection — insurance. One insurer of tech products, Asurion, reports that 53 percent of its claims last year were for damage, as opposed to loss, theft or malfunctions.

Whether it’s financial or physical protection, MacLeod says consumers may not pay much to protect the longevity of their devices “if you’re going to trade in every time there’s a new version, every six months.”

Of course, even if this Bezos patent goes nowhere, the man shares authorship on more than 70 others assigned to Amazon. Plus, he invented Amazon.

And even if this invention succeeds, there’s something air bags or springs won’t do: keep a phone dry and afloat when it’s dropped in the toilet.

That problem is still waiting for its Jeff Bezos.

By Rami Grunbaum, deputy business editor

November 30, 2012

THE HOLIDAYS are among the best times for letting others help you get in shape with simple gifts of cool fitness gadgets. There's no time like the holidays to swear again to get fit in the coming year.

Every year we are amazed by the amount of gear, gadgets and fitness clothes all ostensibly devoted to helping us become a better version of our current selves. If your loved ones are willing to get it for you, hey, all the better. Here's some of the stuff we've spotted recently that would be a perfect request or, if you're thinking of helping others, a brilliant surprise:

Nike+ Fuelband

This is not your nerdy pedometer. The Nike+ Fuelband is black, simple and sleek, a bracelet even a dude would wear. But its innards have way more clever stuff, including an accelerometer that tracks every move of everything you do, including dancing, basketball and walking. You'll get stats on steps per day, calories burned and the time, and it all can link back to your smartphone and help you set some new fitness goals. $149, www.store.nike.com.

November 14, 2012

Maybe you’ve heard: Americans are becoming less fit and more fat. There are all kinds of theories about why — bigger meal portions, omnipresent corn syrup and sugar, fewer pickup stickball games after school. But people are starting to think that in many cases, body weight might somehow be linked to diet and exercise.

Now, studies have shown that if there’s some visible, omnipresent monitor of your negative behavior — spending too much money, eating too much food, using too much power in your home — you’re far more likely to correct it.

That’s the idea behind personal activity-tracking bracelets like the Nike FuelBand ($150) and the improved Jawbone Up band ($130). They make you constantly aware of how active you are (or aren’t). They let you compare your data with friends online, establishing a friendly rivalry or at least guilt. And they therefore motivate you to make changes that add up: park farther away, take the stairs, get off one bus stop early.

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By DAVID POGUE

November 5, 2012

Little-By-Little, “Made In The U.S.A.” Is Better For Business

No matter how much attention you’ve paid to the U.S. Presidential campaign, you know that job creation is a hot issue. As I hear each candidate talk about their plan to bring jobs back to America, I’m reminded of my experience at the Clinton Global Initiative conference in Chicago (CGI America), which I had the
good fortune of attending a few months ago.* 

The event consisted of an interesting cross-section of business and government leaders, discuss solutions that promote US economic recovery. Since I indicated I have a background in technology, engineering design, and manufacturing, I was asked to participate in  a session on how to bring manufacturing back to America. After all, Synapse works every day with clients making decisions about where to manufacture their products.

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November 5, 2012

This week, Synapse is celebrating 10 years of engineering design and culture. With daily events planned—from fun in-house activities to community outreach—the week will culminate on November 9th with a company party at Georgetown Ballroom.

Under the theme “We Are Synapse”, the goal of the party is to honor the people who have made Synapse the company that it is, including co-founders Scott Bright and Ross Collins who recently left their leadership roles to become co-chairs of the Synapse Advisory Board. Among other things, more than 200 Synapsters—and their S.O.s—from Seattle and San Francisco will be treated to a karaoke room, food-trucks, live funk band, a full bar, and a decade's worth of awesome memories.

November 2, 2012

Asthma sucks. It’s a chronic disease that can constrict your breathing to the point of killing you. There’s medication to help you manage it, but getting the dosage and regime right means your doctor needs detailed information about your experience with the disease. The problem there is that people are terrible at accurately recording this information. David Van Sickle, founder and CEO of Asthmapolis, thinks we can do better.

Asthmapolis is a suite of tools designed to help patients and health providers better monitor the behavior of asthma. At the heart of the system is a Bluetooth-enabled sensor that you attach to your inhaler. Every time you use it, the sensor records the time and your location. Using a smartphone or base station, that information is in turn transferred to Asthmapolis’ servers where the data can be used by individuals to track their response to treatments or by public health officials to spot and map patterns and outbreaks.

Van Sickle says the project grew out of his work at the CDC, investigating outbreaks of respiratory illness, and then again working in clinical practice. “There’s a ton of variability of asthma within micro-environments,” he says. This means that it’s crucial to get precise information about where and how often they need their puffer. This data is very hard to collect.

“Historically in asthma we haven’t done much except provide patients with a rationale for keeping pen and paper and encouraging them to bring them to their next visit,” says Van Sickle. The problem is that no one likes doing this; it’s just one more burden that comes with the disease. So people forget, or procrastinate, or try to guess. “We know those diaries are often inaccurate,” he says, “They’re generally fabricated.”

At a public health level, the same problem rears its head. Van Sickle says that the current practice is to record where people live when there is an outbreak. “The assumption is that all that happened at their house which is a bad assumption to make.”

Asthmapolis aims to solve this by making data collection part of the act of taking the medicine. The sensor is installed on the top of the puffer that patients use to relieve symptoms. When you press down, the sensor detects that you’ve used the medicine, and the GPS and clock record where and when.

To do this has required a series of refinements, each one aiming to make the attachment as unobtrusive as possible. The physical sensor has gone through three major versions. To design the most recent one, Asthmapolis worked with designers at Synapse Product Development. This needs to be unobtrusive, and the fact that it’s attached to a life-saving device brings with it a lot of constraints.

It needs to work for people with a variety of sizes and strengths of hands; it can’t make the medicine any more difficult to administer; the medicine comes in disposable containers, so it needs to be transferable; it can’t make carrying the medicine more inconvenient; it can’t in any way impact how much is delivered. On top of that, the things needs to be waterproof and rugged. People take their puffers with them everywhere and as a result, the sensors “have an active daily life.”

“Asthma patients are a tough demographic,” says Van Sickle, “We’ve got kids, older folks, people where it’s work related, people who need it when they exercise, and people who don’t use it often.”

As important as it is, the sensor itself is just the physical tip of a service iceberg. The collected data is relayed to Asthmapolis’ servers. From there, patients and physicians can look at personalized information about where and when they find themselves having an attack. In turn, Asthmapolis can aggregate the data together and begin to piece together larger patterns.

Because the data collection is automated, providers can get an accurate picture of when their patients are having trouble managing the disease and — more interestingly, when they aren’t. “One benefit that sensor-driven products have is that you know when somebody has used the inhaler and you know when they haven’t,” says Van Sickle, “It makes the absence of data meaningful.”

This approach to health care as a data collection problem that can be solved with bottom-up tools is beginning to gain traction across the health industry. In this regard, Asthmapolis joins companies like Massive Health, that use indirect surveillance and data collection to derive insights.

“Data from the medications and how often people use them is the most important marker,” says Van Sickle. With that data, health providers can begin to get accurate pictures of their patients’ progress as well as real-time warnings of asthma hotspots, that could herald some new trigger in the environment.

“Our company succeeds to the extend that we make it easier for patients to manage asthma,” says Van Sickle. So it was important that the design of the sensor be as unobtrusive as possible. “We wanted it to be like a machine that helps them accomplish work rather than adding to the day-to-day burden.”

Asthmapolis has done several field trials and has an ongoing beta program with testers across the U.S. Most notably, they’re running a project in Louisville, Kentucky, spearheaded by Mayor Greg Fischer and for which Kentucky won a grant from IBM’s Smarter Cities Challenge. Van Sickle says the company is also working hard to hammer out a deal for a Medicaid managed care contract.

The reality of asthma is that, while many people suffer from it, it’s disproportionately a poor person’s disease. Van Sickle says he’s proud that Asthmapolis is making inroads to places where it can help the most. “We didn’t want to build something that only people who are already doing well could benefit from.”

By Tim Maly, Wired Magazine

October 26, 2012

One of the defining features of the current economic downturn is that when people lose their job, they tend to remain unemployed for a loooong time. Of the nation's 12 million unemployed workers, 40 percent have been unemployed more than six months, and the average duration of unemployment is nine months.

Many workers inevitably struggle with the question of whether to strategically pursue jobs within their chosen field or just grab any job they can get.

Obviously, if bills are piling up and you need to get food on the table, you happily take any available job. But what if you have some savings set aside and can afford to ride out your job search for a while?

There aren’t any hard-and-fast rules in that case, experts said.

“There is no one right answer. You need to do what’s best for you,” said David Palileo, a recruiter for Synapse Product Development.

Cathi Hight, president of the Boulder Area Human Resource Association in Colorado, echoed Palileo’s comments, noting that both long employment gaps and unusual, interim jobs are increasingly common these days. “HR people are a little less judgmental, because a lot of people are out of work – a lot of HR people are out of work. They get it.”

Whether you take any job you can find or hold out for something in line with your long-term career goals may depend on what industry you’re in. “Think about what industry you’re in – what’s the future for that industry? If you’re in a declining industry, you’re going to need to find some resources to switch industries, switch careers,” said Josh Warborg, district president at Robert Half International, a staffing firm. “However, if you’re in an industry like IT or health care, you may be better off staying in your field and hunting down an opportunity there.”

However, Joe Bonura, author of the e-book “Throw the Rabbit and Get That Job In 30 Days or Less!,” advises job seekers to take any job they can get. He says it’s important to do something productive, even if it wasn’t what you were trained to do. “I would clean toilets in between [jobs] so I could keep my pride and keep earning money,” Bonura said. “While I’m cleaning toilets, I’d be thinking, ‘What am I going to do this afternoon so I can get the job I really want to do?’ And there’s no shame in that. There’s no shame in any labor. The big thing to do is maintain your self-esteem.”

Whether you hold out for the job you really want or take any job you can get, experts recommend addressing that choice in your resume and cover letter.

For those who take any job they can find, Hight recommends noting it as an “interim” position. Tell prospective employers that you had to make careful decisions during this difficult economic time. She notes that it’s important to mention something positive about that interim job in your cover letter. “Don’t make it sound like complete drudgery. Tell them you learned something new on the job. Then, potential employers can say, ‘Wow, this person made a hard decision, but they’re making the most of it and learning something.’”

While Hight advises applicants to address their interim position in the cover letter, she says it’s important to talk about the job they are applying for as well. Many cover letters and resumes are scanned and filtered by computers before a human ever sees them, so it’s important to include the right keywords for a particular job in those documents; otherwise, Hight cautions, computer filters may dismiss a resume before a real person ever has the chance to lay eyes on it.

Palileo agrees that it’s important to address both gaps in employment and those interim jobs on your resume. If you took a job just to get through a tough spot, Palileo says, it’s important to put the right spin on it, both on your resume and in an interview. “How do you encapsulate that [job] into your story? Rather than say ‘barista,’ say that you’re a java addict who dove into the subculture of coffee houses.”

Dana Macario is a Seattle-area writer.

October 25, 2012

Synapse is pleased to announce the winner of its We Are Synapse 10-Year Anniversary Grant. IGNITE, a Seattle-based nonprofit, will receive $20,000, the result of a company-wide passion among Synapsters for the organization’s goal of empowering girls through science, engineering, technology, and math. With $10,000 of the grant going to fund initiatives in Seattle, IGNITE will use the remaining $10,000 to open IGNITE San Francisco, giving girls access to the numerous female role models working in the heart of technology innovation.

"When we originally launched this grant initiative, the goal was to celebrate our 10-years as a company by giving back to Seattle and San Francisco, the two communities where Synapsters live and work," says Aren Kaser, Marketing and Communications Manager for Synapse. "Both our Seattle and San Francisco offices were given $10,000 and tasked with nominating and voting on which organization in their region would be the recipient. When word about IGNITE spread to our San Francisco office, it became clear that they felt just as strongly as the Seattle Synapsters about the need for an organization like IGNITE in their area.”

Recently featured in USA Today, IGNITE was started in 1999 as a response to the gender imbalance in engineering and technology. Since then, IGNITE has had a life-changing impact on more than 18,000 girls and seen female participation in high school technology courses rise from 10% to 50%.

“I’m so excited that Synapse has chosen to support IGNITE,” says Martine Stillman, an active IGNITE volunteer and Mechanical Programming Lead at Synapse. “The gender imbalance in our industry is extreme, for sheer lack of proper marketing about what engineering is. The money we donate will continue to show girls that engineering is creative and awesome, and that they can succeed.”

October 15, 2012

A growing number of tech-savvy women are encouraging other women to follow in their footsteps.

The pizza has been cleared away and the sixth-, seventh- and eighth-grade girls in Mawiayah Fields' classroom at South Shore School are ready to learn how to write computer code.

But first, a dozen or so volunteers, who have taken time off work to help on this September afternoon, introduce themselves with stories of how they found their professional calling.

"I come from a dysfunctional family, so I like to fix things," Vazjier Rosario, 27, a Microsoft engineer and mother of three, told them.

Sekela Rabb, 33, says that as a kid she "loved to press buttons to see what was going to happen." That curiosity has led her to pursue an associate's degree in network engineering at a community college.

And pink-haired Martine Stillman, 31, a mechanical engineer at Synapse, a local firm that develops cool stuff for Nike, Samsung and other companies, says a college professor inspired her.

He said, "You're never going to be an engineer." To which she said, "You wanna bet?"

Amid concern that the nation isn't preparing enough students for the high-tech workforce of the future, accomplished tech-savvy women are emerging as a force aimed at unleashing the untapped potential of girls. The first step: disproving a stereotype that computing is a guy thing.

"If you look at the media, and who we worship in this tech space, it's Bill Gates, Steve Jobs, Mark Zuckerberg," says Ruthe Farmer, director of Strategic Initiatives for The National Center for Women & IT, based in Boulder, Colo. "We want girls to see women, to see a possible glimpse of their future," Farmer says.

Women graduate from college in larger numbers than men, but they fall behind when it comes to degrees in some of the fastest-growing — and most lucrative — fields. Not only did just 18% of bachelor's degrees in computer science go to women in 2010, their numbers are down from 38% in 1985, Education Department data show.

The center, a coalition of 300 corporations, colleges, government agencies and non-profits, was created in 2006 to promote efforts to reverse that decline. It has been helped along by member organizations such as the Girl Scouts, the Computer Science Teachers Association and this program, called Inspiring Girls Now in Technology Evolution, or IGNITE, offered through Seattle Public Schools since 1999.

A growing number of women who have advanced into high-profile, high-tech positions are encouraging women to follow in their footsteps. Facebook Chief Operating Officer Sheryl Sandberg has been particularly vocal, as has Yahoo President Marissa Mayer. Even foes of Title IX, the federal law that prohibits sex discrimination in education programs, say private support of such programs is commendable.

"You're going to be hard-pressed to find anybody who doesn't think it's a wonderful idea to have role models and outreach programs to help mentor women in science, or any gender or any profession," says Carrie Lukas, managing director of the Independent Women's Forum, a conservative think tank in Washington.

Even so, she questions whether males are being similarly encouraged to pursue fields traditionally filled by women such as nursing. "I find it strange that we continue to have an obsession" about women in science, technology, engineering and math, "which are essentially the only disciplines left where women aren't outperforming men."

The push to engage more girls is not just about filling jobs or earning better salaries. In a speech this summer at a conference hosted by Australia's Radio National, Intel Corp. trend-watcher and anthropologist Genevieve Bell said her research shows that women in their 40s, 50s and 60s are the lead adopters and heaviest users of new technology.

Companies that fail to consider the female perspective may be at a competitive disadvantage, says Microsoft's Rane Johnson, who helps lead efforts to grow the pipeline of women in science, engineering and research. At Microsoft, where about 24% of the company's employees are women, "our challenge today is we don't have enough diverse teams," Johnson says.

Power in networking

Women who have achieved success in computer science and engineering are eager to reach out to younger girls, IGNITE founder Cathi Rodgveller says. Each year, more than 200 women in the Seattle area participate in some aspect of the program, which includes workshops, job shadows and internships.

Since 1999, when Rodgveller had 14 professional volunteers, female participation in high school technology classes has risen from 10% to 50%, she says. The program also has spread to other states and abroad.

"Women sharing their stories, that's really the heart of why we're so successful," Rodgveller says.

A new online mentoring program with ties to the national center follows a similar theme. Nearly 600 women have pledged to spend at least an hour this fall offering advice to female college students considering careers in science, technology, engineering and math. Since the program began Oct. 1, students have raised topics on a range of issues, including graduate programs and how to respond to inappropriate remarks.

The idea for the online discussion was to make it easy for professional women, who "are some of the busiest people on Earth," to get involved, says Maria Klawe, president of California's Harvey Mudd College, a co-sponsor of the project and member of the center's executive advisory council. "Many of them are very aware of how much help they have gotten from other people," she says.

Joy of discovery

That message comes through in this noisy Seattle classroom, as volunteers oversee pairs of girls as they program computers to make a tiny turtle paint a line while walking across their computer screens. First, the girls make the turtle draw a square, then a pink square, then a multicolored polygon. By the end, the girls squeal upon figuring out how to make the turtles walk in a spiral or make a starburst.

"At first, I thought it was going to be boring but, once I got the hang of it, it was fun," says seventh-grader Tyra Roberson, 12. For her, the big lesson of the day was that "no matter where you come from, you can do what you always want to do."

It's too soon to know whether a career in computer science is in her future. Right now, Roberson's sights are set on being a lawyer.

Rodgveller, who has heard that kind of response before, isn't fazed. "We're just starting with them," she says. "Talk to them again in a couple of years."

By Mary Beth Marklein, USA TODAY

October 11, 2012

Synapse Product Development, a 10-year-old Seattle company that has helped companies such as Nike, Microsoft and Logitech on hardware design and engineering, has promoted Clayton Wood to the position of president and CEO.Wood, who previously served as COO, will focus on day-to-day operations at Synapse.

Meanwhile, Chris Massot has been promoted to the chief market officer, and Diane Renihan has been elevated to CFO and Rommie Callaghan has been promoted to vice president of human resources.  Skooks Pong is leading the company’s new technology organization as senior vice president of technology.

Co-founders Scott Bright and Ross Collins are moving to new positions on the company’s board of directors, with Bright focusing on marketing and Collins focusing on revenue opportunities.

By John Cook

October 10, 2012

Synapse Board of Directors Co-Chair, Scott Bright shares his advice for start-ups and his vision for Seattle's role in technology.

October 10, 2012

Seattle product development company Synapse has some new leadership at the helm as its founders, Scott Bright and Ross Collins, move into new roles in the company’s newly formed board of directors.

Clayton Wood, the company’s former COO, will now be the company’s president and CEO and Synapse will also debut a technology-centric department within the company.

Wood said Wednesday that’s he’s “super stoked” to take the reins of the 200-person company, which has offices in Seattle, San Francisco and Hong Kong.

“We’re getting Synapse ready for scaling up and really organizing the way we do the work,” Wood said.

His experience at several Oregon startups and 12 years at Honeywell, he said, helped prepare him to take a growing company into the future.

Synapse doubled in size in 2011 and doubled again in 2012. Wood said the 10-year-old company continues to grow, adding engineers and other technology workers as it expands.

“Our core is engineering and applying new technology to lead our clients,” Wood said. “In such a fast-paced world, we need a focus on new and emerging technology.”

For instance, the company is working on new Bluetooth technology that uses less energy than the traditional Bluetooth and is helping clients build that new technology into their products.

He said one of the company’s challenges is to find qualified workers to step into its engineering roles, but that Synapse’s in-house recruiters have been successful in targeting new hires from some of the country’s best universities.

“We’ve got some pretty young engineers making major contributions,” he said.

Emily Parkhurst covers the technology industry for the Puget Sound Business Journal/TechFlash.

October 5, 2012

A new hi-tech gizmo popping up in restaurants lets you securely swipe your card and leave as you please. It's also collecting lots and lots of data about everything you do.

We've all fallen victim to that period between finishing a meal and trying to flag down a harried and distracted waiter for the check. And some of us have also fallen victim to the estimated 70% of credit card skimming that happens at restaurants each year since it's one of the few transactions in which our cards leave our sight.

Viableware, a Seattle-based company of tech and restaurant veterans, is trying to make the experience as easy and secure as possible. Viableware makes a nondescript device called the RAIL, which is about the size and shape of the regular black book you'd normally get at the end of your meal. But the RAIL is powered by a mini-computer that lets guests at establishments pay for their food right at the table, at their leisure, without having to hand over a credit card to the waiter. It also supports different payment methods, including credit or debit cards, gift cards, and NFC mobile payments.

The RAILs, which are currently being piloted by establishments such as the Joie de Vivre Hotels in San Francisco and P.F. Chang's in Seattle, also come with useful features to make your dining experience more convenient. There's an auto-tip calculator that lets restaurants set percentages but also lets you leave a custom tip amount. There's a bill-splitting feature that lets you split the check up to nine different ways, either equally or by item (college kids, rejoice). And you can choose to get a copy of your receipt either via email or on paper.

Restaurants also have the option to load a host of different apps to their RAILs, just like you would to a smartphone. Some of the apps offered let you hail a cab to the restaurant; alert the valet service to bring your car around; Like the restaurant on Facebook; and use loyalty program points. They can even set a one-question "Rate your experience" survey to flash up after you've paid. If you answer below a certain satisfaction level, the RAIL will text the restaurant manager, who can then come and check up on you before you leave (so much for saving time).

In addition to convenience, Viableware is also trying to make the transaction experience safer for guests. When a credit card is swiped through the RAIL, it's encrypted instantaneously so the restaurant never has credit card information in their environment anymore. If someone were to hack into a restaurant's point-of-sale system, they would only be able to get their hands on a list of transaction numbers, not credit card numbers.

Viableware CEO Joe Snell tells Fast Company the credit card security is an attractive selling point for potential customers. Restaurants have historically had a problem meeting the security standards set by the payment card industry (otherwise known as Visa, MasterCard, Discover, and American Express), which often results in costly audit fees.

"Restaurants are just a nightmare as far as costs go because they’re so susceptible to thefts," he says. "Because we keep the card in the consumer’s hand and encrypt the data, we typically save a restaurant between $5,000 and $6,500 a year in PCI audit fees."

The RAIL can still collect a massive trove of data about you and your personal spending habits, even though it doesn't know who you are or store your specific credit card numbers. Restaurant people can already infer a lot about the kinds of people who go to Red Robin, or eat in a certain part of New York City. But the RAIL also knows what you’ve purchased in the past, and that opens the door to very targeted advertisements and offers that could show up on your RAIL after you've paid your bill. Snell gives an example: Say you frequent Red Robin with your kids, who you're always buying kid's meals and milkshakes. When you run my credit card through the RAIL, it'll know that, and perhaps you'll get an offer for a discount for 10% off at a nearby Disney store.

But Snell, who's rolling out the RAILs nationally in January 2013, is very intent on keeping that target ad experience as natural as possible.

"The restaurant industry very much understands those targeted ads can’t be intrusive or be an inconvenience," Snell says. "So they’re optional. All of this flashes up on the screen after you’ve paid your bill, so if you want, you can just shut the book and leave because you've already paid."

BY CHRISTINA CHAEY

October 2, 2012

Rail CEO Joseph Snell on his new technology that can help you feel safer when paying the bill at restaurants.

Watch the Video: http://video.foxbusiness.com/v/1871465935001/

 

September 29, 2012

Evaporative coolers, which use water as a refrigerant, are one of the few viable energy-saving technology alternatives to air conditioning. But they only function when the air is dry, and tend to deliver humid air.

A new technology from the National Renewable Energy Laboratory (NREL), Boulder, Colo., AIL Research, Princeton, N.J., and Synapse Product Development LLC, Seattle, Wash., has the potential to bring evaporative cooling to a wider audience. DEVAP: Desiccant-Enhanced Evaporative Air-Conditioning operates on the same principle, but is indirect: Incoming air is in thermal contact with a moistened surface that evaporates the moisture into a separate air stream. As the evaporation cools the moistened surface, it draws heat from the incoming air without adding humidity to it.

The system uses a desiccant to absorb water vapor. Because this is an exothermic process, it releases heat that can warm both the desiccant and the incoming air. However, DEVAP's liquid desiccant is also in contact with a plastic sheet that provides thermal contact between the desiccant and a stream of water, which is wicked into a flocked surface that is bonded to the plastic sheet. As outdoor air flows past, water evaporates, cooling this surface. The cooler water also draws heat from the desiccant, keeping it cool and maintaining its effectiveness. The two stages of DEVAP allows it to operate effectively in a wide range of climates without consuming high levels of water.

Technology
Air-conditioning system

Developers
National Renewable Energy Laboratory
AIL Research
Synapse Product Development LLC

Development Team

Synapse Product Development, AIL Research, National Renewable Energry Labratory(l-r): Eric Kozubal, Ron Judkoff, and Jason Woods from NREL.

The DEVAP: Desiccant-Enhanced Evaporative Air-Conditioning Development Team
Eric Kozubal, Principal Developer, NREL
Jay Burch, National Renewable Energy Laboratory
Dylan Garrett, Synapse Product Development LLC
Ian Graves, Synapse Product Development LLC
Ron Judkoff, National Renewable Energy Laboratory
Andy Lowenstein, AIL Research
Steven Slayzak, formerly with National Renewable Energy Laboratory
Redwood Stephens, Synapse Product Development LLC
Jason Woods, National Renewable Energy Laboratory

September 27, 2012

According to the Mercator Advisory Group, restaurants account for 70-90 percent of credit card information theft. And if you think about it, it makes sense—sit-down eateries are one of the only places where you give a stranger your credit card, and they walk away with it.

That's why Andrew Pope and Joseph Snell teamed up to develop a digital bill folder they call RAIL. It lets customers self-swipe credit or debit cards, as well as pay with a smart phone, with cash, or with a secure payment method such as PayPal. It also has the added benefit of encrypting each card transaction directly at the time of the card swipe, eliminating the need for restaurants to store customer card information.

With RAIL, guests can split a bill (equally or by item), auto-calculate tips, and email receipts. The digital bill fold can even allow restaurants customers to call a cab, use gift card purchases, or sign up for loyalty programs directly from the comfort of their table.

So far, San Francisco's Joie de Vivre Hotels, New Orleans' Dickie Brennan's, and select locations of P.F. Chang's have announced they will begin using RAIL.

"We have been looking for a pay at the table solution for several years but haven’t found one that made sense for our operations and brand," says Morgan Plant, Vice President of Food and Beverage for Joie de Vivre Hotels, to Business Insider. "Our hope is that we can process checks more quickly for our guests, and take away the issue of having a credit card ever leave a guest’s hands—providing stronger security."

The system is sold as a subscription service to the restaurants, with a 60-table restaurant paying on average between $500-600 per month.

By: Megan Willett

September 26, 2012

Synapse took first place in Seattle Business Magazine's 2012 Tech Impact Awards in the IT Services category. This is the second time this year Synapse has been honored by Seattle Business Magazine.

According to the award organizers, Synapse is always doing something brilliant and continues to foster "a creative environment that has given the company a reputation for making really cool stuff." In his acceptance speech, CEO and co-founder Scott Bright, emphasized that the company's reputation wouldn't be possible without the people who make Synapse the unique workplace that it is. According to Bright, Synapse's organic culture "makes us who we are...and it's why our clients consistently remind us that they’ve never encountered a culture quite like Synapse's."

For photos from the event, visit Synapse's Facebook page at http://www.facebook.com/synapseproductdevelopment

MAGAZINE STORY:

Synapse Product Development CEO Scott Bright and President Ross CollinsAt Synapse, something brilliant always seems to be in the works. Its teams of inventors, designers and engineers tackle all sort of problems for clients, whether it’s creating a GPS sports watch for Nike and TomTom, developing plaque removal technology for Philips Sonicare, DNA field analysis devices for Seahawk Biosystems or a metered electricity regulator for use in Bangalore, India. Its latest effort, in partnership with Kirkland’s Viableware, is a secure restaurant payment system that allows diners to split the bill as many ways as they like and pay through their mobile devices. Started by four out-of-work engineers who liked to solve tough problems, Synapse has grown to a 200-person firm with offices in San Francisco and Hong Kong, fostering a creative environment that has given the company a reputation for making really cool stuff.

Photo Credit: Hayley Young - Caption: Synapse Product Development CEO Scott Bright, right, holding Indiana Dabreo, with President Ross Collins, seated next to Dakota.

OFFICIAL RELEASE:

Seattle Business magazine honored the best of Washington state’s tech industry at the first Tech Impact Awards, held at the Washington State Convention Center in Seattle. John McAdam, CEO of F5 Networks, received the Lifetime Achievement Award for helping to steer F5 from the edge of disaster to a place of prominence in the Washington tech community. Keynote speaker Rich Barton, executive chairman of Zillow Inc., exhorted a crowd of 230 to follow the path to their dreams with courage, heart and intelligence.

Nominations in 12 categories were submitted by companies from across the state. A judging panel of eight tech-industry experts narrowed them down to winners and silver award recipients. Honorees received their awards from representatives of presenting sponsor Comcast Business Class, signature sponsor AAOA Healthcare, and event partner the Washington Technology Industry Association.

"One of the great joys of covering business in Washington state is to see the development of new technologies, new services and new business models in every industry sector," said Leslie Helm, editor of Seattle Business. "We launched the Tech Impact Awards to honor this innovation and to recognize the effect it has on business and on society."

The award-winning companies are:

Tech Impact – Lifetime Achievement      
John McAdam/F5 Networks, Seattle

Tech Impact – Enterprise Computing
Winner: Apptio, Bellevue     
Silver: ExtraHop Networks, Seattle

Tech Impact – Cloud Computing          
Winner: Amazon Web Services, Seattle    
Silver: Microsoft (Windows Azure), Redmond

Tech Impact – IT Services 
Winner: Synapse Product Development, Seattle
Silver: Jackson Fish Market, Seattle

Tech Impact – Mobile        
Winner: Microsoft (Photosynth), Redmond
Silver: Starbucks, Seattle

Tech Impact – Construction         
Winner: EagleView Technologies, Bothell 
Silver: Skanska, Seattle

Tech Impact – Education  
Winner: Livemocha, Seattle
Silver: Edvation, Bellevue; Panopto, Seattle

Tech Impact – Real Estate
Winner: Redfin, Seattle         
Silver: Zillow, Seattle

Tech Impact – Consumer/Retail 
Winner: Zulily, Seattle
Silver: Decide.com, Seattle

Tech Impact – Games        
Winner: PopCap Games, Seattle       
Silver: Big Fish Games, Seattle; Zipline Games, Mercer Island

Tech Impact – Health         
Winner: Edifecs, Bellevue   
Silver: Mammography Reporting System, Seattle; RealSelf, Seattle

Tech Impact – Marketing Innovation       
Winner: SEOmoz, Seattle    

September 23, 2012

Contour is Shaping Up to Be a Big Success

Gravel flies everywhere and the motor howls as an off-road racing car spins out of control on a rally course in the foothills east of Seattle.

The orange Subaru is more tricked out than usual, sporting an assortment of high-tech cameras stuck to the roof, fender, roll-cage and driver’s helmet.

For the morning, this is a testing lab for a Seattle startup called Contour, which makes small, cylindrical cameras to capture and share action video.

The testing session at the DirtFish Rally School in Snoqualmie was unusual, but so is Contour.

Seattle has hundreds of startup companies, but it’s rare to find one that’s found national success developing hardware gadgets for consumers, a field that’s dominated by companies in Silicon Valley.

“We’re the redheaded stepchild in Seattle because we’re doing hardware in a software town,” said Marc Barros, Contour co-founder and chief executive.

Contour is a homegrown venture. Barros and co-founder Jason Green worked on a University of Washington business-plan competition, where they won third place pitching an electronic rearview camera for motorcycles. Then they decided to make a helmet-mountable camera for skiers and others who wanted an easy way to film their adventures.

The business started as a sideline in Barros’ parents’ basement, backed by an uncle who cosigned a $50,000 loan. Their first break came when they showed a prototype to a distributor who said it would sell.

Barros, 31, grew up in Issaquah, the son of a Brazilian immigrant who came to Seattle to study and ended up at Boeing, and a mother who sold IBM systems. He played soccer at the UW and considered playing pro, but pursued a career in accounting instead, starting with an internship at Moss Adams.

“They about threw me out after the first two weeks because I was still doing the company on the side,” he said. “I just couldn’t do it. I couldn’t sit in an office all day long and audit things.”

Nine years later, Contour employs 55 people and is one of America’s fastest-growing private companies, according to Inc. magazine. Last year Contour ranked seventh on the Inc. 500 list, after posting three-year sales growth of 11,663 percent. On this year’s list it fell to 277th, with three-year growth of just 1,303 percent.

Contour just released its latest model, the $399 Contour+2, a 1080p camera with a big sliding switch that’s easy to control with gloves on. It has a Bluetooth radio that lets you use an iPhone as a remote control and GPS to record the location and speed of the recorded action.

Even bigger for the business are new distribution deals with Apple and Best Buy that will help the company compete against its larger rival, San Mateo, Calif.-based GoPro.

Barros said the business evolved from making a camera to making one to capture action video. Along the way they figured out what they were really offering people.

“It eventually became ‘make it easy to capture and share’ and then we figured out why we exist, and then from that point forward it was a whole lot easier,” he said.

Because Contour produces a specialty product, it’s been easier to market than it would be if the company were selling a truly mass-market product.

“We target people that are online, that use their phones, that are social in nature and that are action-oriented,” Barros said.

Skiers, surfers, skateboarders and mountain bikers are Contour’s bread and butter, but Barros said the company also has sold its cameras to Navy SEALs. Military, police and security services could be markets that Contour pursues in the future.

“I think this could be a billion-dollar company if we go after multiple markets, but that could take us five, six, seven, eight years,” he said.

There are some other Seattle-area companies making consumer hardware.

The biggest is Microsoft, which started building computer mice 30 years ago and now has a huge business selling mice, keyboards and webcams, plus the Xbox line and upcoming Surface PCs.

Over those three decades, Microsoft turned the region into a world center for software companies, but not so much for consumer hardware.

In addition to Microsoft, there’s a cluster of expertise in designing and manufacturing aerospace components. Industrial gadgets have long been made here by companies such as Fluke and Intermec.

There’s also a big industry producing medical devices — such as HeartStart defibrillators and Sonicare dental-hygiene products that Philips’ Bothell operation produces.

“They exist; it’s just not in the same volume as in the Bay Area,’’ said Chris Massot, vice president at Synapse, a Seattle hardware-design company.

Synapse has grown to more than 200 employees designing prototypes and hardware for industrial, medical and consumer companies. For Nike, it worked on the SportBand and SportWatch GPS products that track pace, distance and calories for runners and walkers.

Massot said Seattle doesn’t have an ecosystem of financiers and manufacturers familiar with consumer hardware, but there’s still plenty of talent in the area.

“There’s more than enough smart people and ideas in the Northwest to make this a very substantial hardware market, just like Southern California or Boston or other places where there’s a lot of innovation and creativity,” he said.

Still, the current wave of gadget mania feeding consumers’ insatiable appetite for shiny new electronic toys has been mostly a Silicon Valley phenomenon.

Amazon.com chose to design its Kindle hardware at a subsidiary in San Francisco. Phone-maker HTC has its U.S. headquarters in Bellevue and a software studio in Seattle, but it bought a San Francisco design shop to work on its hardware.

Contour is straddling the divide. Its striking, rugged cameras are now designed in-house by a team in Seattle, where it’s convenient for them to test new models on skis, bikes, boats or rally cars.

But Contour turned to Silicon Valley for specialized hardware-engineering talent. It now has a satellite office in Sunnyvale with about eight employees. That’s also where it was able to hire an Apple veteran who is now Contour’s chief operating officer.

Barros recently shifted day-to-day operational duties to the COO so he can spend more time on things like strategy, marketing and working with investors. But it’s not clear whether he’ll get much more time in the mountains with co-founder Green — racing, skiing and “testing” with their cameras rolling.

“It starts with that,” he said, “then you end up working all the time.”

By: Brier Dudley

September 10, 2012

The mobilepayment industry just continues to heat up and that means more and more companies are trying to find their way in the door. That also means that companies are trying to find brand new ways to stick out from the crowd. With that in mind, the company known as HubWorks has come up with new software that is geared towards the iPad that is supposed to enhance the customer experience. This new approach allows diners to place their orders and pay from their table using an iPad. These iPads are mounted to the table so that customers can’t walk away with them, but they allow the diners to control their experience a little more, instead of being at the mercy of a perhaps overworked waiter who is taking a bit too long to get to their tables.

Hubworks partnered with Synapse to develop the Hubworks iPad Case that allows the mounting to the tables and solved two problems with one solution. The iPads are now more durable and customers who want to can pay remotely whenever they feel like paying and leaving.

"Synapse designed and developed a custom enclosure for the iPad, magnetic card reader and back-up battery," saysCraig Hummel, Business Development Manager for Synapse. "By fully integrating with restaurant point-of-sale (POS) systems, HubWorks offers customers secure payment peace-of-mind and an interface that's intuitive and easy-to-use."

Hubworks CEO Rob Berger said his company was looking for a way to have a table top interface that was new and fun and also very engaging. Berger added that, "by handing over the design of the case to Synapse, HubWorks was able to focus on our core competence, which was ensuring that we developed a breakthrough solution for efficient table service that restaurant patrons enjoyed using.”

This particular program is a first of its kind as far as making a digital payment device that is supposed to operate specifically on an Apple device and also integrates with restaurant point-of-sale (POS) systems. Hubworks feels as though their approach offsets the number of restaurants that still don’t allow payment through near field communications.

By: Oliver VanDervoort

September 6, 2012

HubWorks iPad Case Addresses Concerns Of Durability and Payment Security

With the mobile payment industry on the move, Coeur d'Alene, ID-based HubWorks has developed an interactive interface to enhance the customer experience in restaurants. A software that enables diners to place orders and pay bills on their own timeline via a table-mounted iPad, HubWorks turned to Synapse to develop the HubWorks iPad Case, which solved crucial payment and durability concerns.

"Synapse designed and developed a custom enclosure for the iPad, magnetic card reader and back-up battery," says Craig Hummel, Business Development Manager for Synapse. "By fully integrating with restaurant point-of-sale (POS) systems, HubWorks offers customers secure payment peace-of-mind and an interface that's intuitive and easy-to-use."

According to Rob Berger, CEO and co-founder of HubWorks, a new approach to table service demanded that the interface be user-friendly and engaging. "By handing over the design of the case to Synapse, HubWorks was able to focus on our core competence, which was ensuring that we developed a breakthrough solution for efficient table service that restaurant patrons enjoyed using," says Berger.

HubWorks' software is the first digital payment device designed to operate on Apple products that fully integrates with restaurant point-of-sale (POS) systems. Facilitating the ordering and payment process in a way that's both intuitive and secure, HubWorks addresses the concerns facing merchants and customers as our culture adjusts to the notion of a digital economy.  

At this juncture, merchants have been reluctant to upgrade costly POS systems for near field communication technology because so few consumers have e-wallets. On the flipside, consumers have little incentive to upgrade to e-wallets when so few places accept them as payment.

"Enhancing the overall guest experience," says Berger, "is paramount in delivering a substantial ROI for our customers."

By integrating the technology into the overall customer experience, HubWorks has offered a solution that addresses the concerns of both parties that appears to be paying off. Since the time of its launch, restaurants using HubWorks have seen up to 20-percent increases in daily average check sizes.

About HubWorks Interactive
HubWorks Interactive LLC is the leading efficiency solutions provider in the hospitality technology industry, designing and developing software applications to enhance the customer experience and increase profitability for restaurants and bars around the world. Its unique approach to enhancing the customer experience and creating efficiencies is transforming the industry through interactive technology, creativity and innovation. HubWorks is headquartered in Coeur d'Alene, Idaho where it was founded by Rob Berger, Aaron Gabriel and Sam Winter in 2009. For more information, visit www.hubworksinteractive.com.

August 29, 2012

Synapse has been named a finalist for a 2012 Tech Impact Award by Seattle Business Magazine. Currently celebrating 10 years of innovative people and projects, Synapse was recognized earlier this year by the magazine as 3rd Best Company to work for in Washington State.

“Synapse is the rare company to promote an organic office culture as a means to engineering breakthroughs,” said CEO and co-founder Scott Bright. “The market is demanding leading-edge ideas and approaches for new products and experiences. At Synapse, we believe the only way to achieve those results is encouraging everyone to be themselves. As we continue to expand and diversify, allowing our culture to evolve through grass-roots initiatives will keep Synapse at the forefront of technology innovation.”

Tech Impact Awards winners will be featured in a special edition of Seattle Business Magazine and celebrated at an awards event on September 25 at the Washington State Convention Center.

August 15, 2012

Puts Toilet Innovation Front and Center

Bill Gates wants your ideas — ideas to improve the one thing most people probably don’t like to think about until they have to: the toilet.

That’s right, there’s a global problem when it comes to the bathroom throne: not everyone has access to one. More specifically, they lack access to clean sanitation services.

In July 2011, the Bill & Melinda Gates Foundation announced an initiative to reinvent the toilet, along with $265 million in grants spread across a variety of efforts to spur greater innovation in sanitation.

Read more: Washington Post

August 9, 2012

Inhalers count puffs. Peak-flow meters are read digitally. Nebulizers have shrunk to half their old size.

In the past few years, asthma patients have seen technology make the disease more manageable. Companies now are unveiling devices that track inhaler usage with GPS, measure wheezing, compile data on smartphone-mobile apps and share interactive online content.

With the Centers for Disease Control and Prevention pricing asthma at $56 billion a year in hospitalizations, doctor visits and loss of productivity, technology plans to target the nation’s 25 million asthmatics. Cutting-edge devices and mobile apps may attract adults, while animation and content may help children and their families better identify triggers, symptoms and behaviors.

“People who have a lot of symptoms of asthma sometimes are not aware of it. It’s really important to see if your symptoms are escalating and you have to use your inhaler more," said Dr. Teal Hallstrand, pulmonologist and professor at the University of Washington.

In 2006, Dr. David Van Sickle attached snap-on GPS sensors over the top of inhalers for a study at the University of Wisconsin-Madison. GPS records the location and time an inhaler is used and Bluetooth sends data to a remote server.

So if a person strolls under a blossoming tree and uses an inhaler, GPS gives a location and time marker, signaling pollen may have triggered a respiratory reaction — and the person should avoid that route.

“Our goal is to build technology and tools to do a better job of managing asthma but with less effort," said Van Sickle, now CEO of Asthmapolis, a Madison, Wis.-based company that also released a mobile app for iPhones and Android smartphones.

Syncing the sensor data and sending text-message reminders to take medicine are some of the features. The company recently partnered with Synapse Product Development in Seattle to create more asthma-related products.

Last year, the VA Puget Sound Health Care System in Seattle tested the prescribed Asthmapolis sensor on three patients with chronic obstructive pulmonary disease, or COPD. Commonly confused with asthma, COPD leads to difficulty breathing and branches into chronic bronchitis or emphysema. Because the average age of the patients was 65, doctors thought the easy-to-use sensor forwarding them data on inhaler use would help both parties.

“I think what’s exciting for me is that there are other ways to monitor symptoms at home," said Dr. Vincent Fan, physician and study investigator. “Patients used to write in journals at home, and that’s a lot for patients to do. This tells us what’s happening with the medication in real time."

While Asthmapolis uses GPS, iSonea uses sensory technology to measure breathing vibrations with sound. The WheezoMeter, also available with a prescription, records the breathing rhythm once pressed against the throat and analyzes it to give a percentage for wheezing. When wheezing, it’s easy to miss the point where it escalates into an asthma attack.

In June, iSonea went the mobile app route with AsthmaSense, which alerts the user when the risk of an asthma attack increases and lets them log medicine use.

“If the market isn’t ready for you, then the technology will not adapt to the market," CEO Mike Thomas said. “This smartphone tsunami is enabling our algorithms, our technologies, our devices to reach millions of people."

August 6, 2012

Engineering Product Development Firm Is Serious About Planting Roots In The Bay Area

SEATTLE, Aug. 6, 2012 /PRNewswire/ -- Synapse San Francisco is hosting "We're Here To Play" on August 9, an office launch party to celebrate its inaugural year in the Bay Area. Synapse SF, which opened November 2011, has enabled the Seattle-based firm to work more closely with its clients and partners in the Bay Area and be a key engineering resource for Silicon Valley and beyond.

"We're throwing this party as a way to officially introduce Synapse to the Bay Area tech community," says Dylan Garrett, Director of Business Development for Synapse SF. "The party will be a chance to meet our new neighbors in a casual setting and thank the ones who have already been so welcoming to us."

Synapse is one of the few engineering companies of its size to offer multi-disciplinary, turnkey collaboration for product development solutions. This has allowed Synapse SF to quickly establish itself as a key player in a community where breakthrough products demand innovation, creative engineering, design integrity, and problem solving, from concept through manufacturing and beyond.

"Right now is a particularly exciting time to be in the product development business, especially in the Bay Area," says Synapse CEO and co-founder Scott Bright. "Consumer awareness has significantly raised the bar for products that are both well-designed and well-built. Synapse has always worked closely and strategically with our partners. Having a presence in the Bay Area allows us to strengthen those relationships and establish new ones in the heart of technology innovation."

Sean Murphy, Director of Engineering Services at Smart Design's San Francisco office, says that in a competitive product market, companies are looking for a seamless end-to-end development process. Murphy adds, "Having Synapse for neighbors in the Bay Area improves our already strong collaborative relationship. We can comfortably support cutting-edge technology projects knowing we can assemble the full team easily and quickly."

Synapse SF marks the company's first move toward sustainable business expansion. In keeping with Synapse tradition, Garrett says he's dedicated to upholding the company's founding principle: that Synapsters dictate the culture.

"I want Synapse to be very much a part of San Francisco," says Garrett. "It shouldn't feel like a Seattle company, but rather an active member of the San Francisco community. Recruiting talent from the Bay Area has allowed Synapse SF to embrace the culture of the region in a way that feels natural. We're excited to be a part of this vibrant and innovative region and are looking forward to working with all of the amazing individuals and companies here."

August 2, 2012

Technology is helping people with asthma better manage their symptoms, even avoid certain triggers. Companies are unveiling devices that track inhaler usage with GPS, measure wheezing and compile data on smartphone mobile apps.

July 20, 2012

Asthmapolis has entered into a collaboration agreement with Synapse to develop new sensor technology for asthma treatment.

The sensor is designed to attach to existing inhalers to communicate with the patient's mobile phone or base station to transmit usage data including time and location, providing valuable information on possible environmental asthma triggers such as air quality and pollen outbreaks.

Asthmapolis said its sensor is being used by 500 residents of Louisville, Kentucky, US, in a study to compile data that will help determine trends at the public health level and allow physicians to remotely monitor their patients' level of asthma control.

In addition to addressing mechanical concerns such as accidental activation and design for production, Synapse enhanced the device aesthetics and ergonomics.

Asthmapolis co-founder and CEO David Van Sickle said the company's mission is to make it easier for patients and physicians to do a better job managing their asthma every day.

"The team at Synapse recommended several design changes that have improved the performance of the sensor and helped ensure it can keep up with the day-to-day life of an inhaler," Sickle added.

"So far, the response from the participants in Louisville has been positive."

 

By MDBR Staff Writer

July 18, 2012

As someone who has had the terrifying experience of fighting for breath in the middle of an asthma attack, I’m always looking for new medicines and technologies to prevent the next one.

Asthmapolis, a Wisconsin-based company dedicated to advancements in asthma treatment, announced that it has partnered with Synapse to develop technologies for asthma treatment, including a sensor that attaches to existing rescue inhalers to collect data, such as when and where patients experience asthma conditions, according to a company press release.

The Asthmapolis sensor combines medication sensors, mobile applications, and analytics. It received U.S. Food and Drug Administration clearance.

Asthmapolis will soon begin marketing the technology to healthcare providers for their patients with asthma and chronic obstructive pulmonary disease.

"Asthmapolis was a unique and challenging product for Synapse," said Dylan Garrett, director of business development at Synapse's San Francisco office. "For people with asthma, an inhaler is a device they rely on regularly and, in many ways, have a personal relationship with.”

According to the press release, the Asthmapolis sensor is being used by 500 residents of Louisville, KY to determine trends at the public health level and allows physicians to remotely monitor their patients' level of asthma control.
The really innovative part of the sensor is that, by attaching to existing inhalers, it communicates with the patient's mobile phone or base station to transmit usage data, including time and location, “providing valuable information on possible environmental asthma triggers, such as air quality and pollen outbreaks,” according to the press release.

Asthmapolis tapped Synapse for its strengths in multi-disciplinary engineering. "Our mission is to make it easier for patients and physicians to do a better job managing their asthma every day," said David Van Sickle, co-founder and CEO of Asthmapolis. "In order to do that, the sensor had to be reliable and it had to meet the needs of people with chronic respiratory disease. The team at Synapse recommended several design changes that have improved the performance of the sensor and helped ensure it can keep up with the day-to-day life of an inhaler. So far, the response from the participants in Louisville has been positive."

By Deborah Hirsch

July 18, 2012

It’s just nine days until some of the best athletes in the world converge on London for the opening of the summer Olympics.

But a different type of athlete, one might say more of the “mathlete” variety, will be competing this August in Seattle and San Francisco.  Synapse, an engineering firm which has designed everything from high-performance headphones to cutting-edge keyboards to next-generation toothbrushes, is staging its very own office Olympics that will reward the most artistic and skillful employees with bronze, silver and gold.

Following a similar approach to the decathlon, 44 teams comprised of four to five employees will compete in various games and activities during the seven-day event. The opening ceremony kicks-off on Wednesday, August 1st with the lighting of the “Olympic flame” (a fan with a fabric and light on it) before moving into an epic match of rock, paper, scissors. Foosball, scavenger hunts, a screaming monkey toss and a 4X4 beer relay around the office — complete with a geeky engineering challenge in the middle — also are on the schedule of events.

Our favorite: “The synchronized wall climb”  in which team members will perform a routine — set to music — on the company’s rock climbing wall and staging area.

“Maybe leotards. Nose plugs are optional,” notes Synapse mechanical engineer and co-organizer Zebrick Roach. “That’s a doozy. It will be fun.”

In order to connect the company’s two main offices, Synapse plans to livestream events (including opening and closing ceremonies) between the offices in Seattle and San Francisco. Medals will be awarded to the top participants, with the overall winning team earning a surprise prize package. Teams were chosen randomly, so one group isn’t overloaded with software developers or electrical engineers.
“We are having a lot of fun,” said co-organizer Jason Covey.

Synapse isn’t the only company catching the Olympic spirit, with BloombergBusinessweek reporting on other companies that are doing everything from keyboard discus to office-chair soccer. (Call the lawyers).
Now, we have just one question: How will anyone actually get any work done amid the ongoing activities?

“We always find time to do work. That is not a difficult task,” said Roach, adding that the events will take about an hour each day. “Having some fun at work is a nice part of keeping people fresh. In a highly competitive engineering capacity, it is easy to drain, so having ways of having ways to refocus your energy and your mind for small snippets of time” is important.

By John Cook

July 17, 2012

FDA-Cleared Asthmapolis Solution Compiles Patient Data Including Inhaler Location and Frequency of Use

SEATTLE -  Asthmapolis, a Wisconsin-based company dedicated to advancements in asthma treatment, partnered with Synapse to develop breakthrough technologies for asthma treatment. Combining medication sensors, mobile applications, and analytics, the Asthmapolis sensor attaches to existing rescue inhalers to collect data such as when and where patients experience asthma conditions. Having recently received U.S. Food and Drug Administration clearance, Asthmapolis will soon begin marketing the technology to healthcare providers for their patients with asthma and chronic obstructive pulmonary disease (COPD).

"Asthmapolis was a unique and challenging product for Synapse," says Dylan Garrett, Director of Business Development at Synapse's San Francisco office. "For people with asthma, an inhaler is a device they rely on regularly and, in many ways, have a personal relationship with. Beside the issues of complex functionality and small form-factor, there were numerous human factors issues that had to be resolved."

The Asthmapolis sensor is being used by 500 residents of Louisville, KY in a study to compile data that will help determine trends at the public health level and allow physicians to remotely monitor their patients' level of asthma control. By attaching to existing inhalers, the sensor communicates with the patient's mobile phone or base station to transmit usage data, including time and location, providing valuable information on possible environmental asthma triggers, such as air quality and pollen outbreaks.

With several versions already developed and tested, Asthmapolis tapped Synapse for its strengths in multi-disciplinary engineering. "Our mission is to make it easier for patients and physicians to do a better job managing their asthma every day," says David Van Sickle, co-founder and CEO of Asthmapolis. "In order to do that, the sensor had to be reliable and it had to meet the needs of people with chronic respiratory disease."

The end-to-end engagement updated existing designs for optimal reliability and functionality, resulting in a complex new medical technology housed in a small, lightweight, easy-to-use device. Alongside addressing mechanical concerns, such as accidental activation and design for production, Synapse enhanced the device aesthetics and ergonomics. Proper development of the Asthmapolis sensor required a deep understanding of existing inhalers with special focus on ease-of-use and manufacturability.

"The team at Synapse recommended several design changes that have improved the performance of the sensor and helped ensure it can keep up with the day-to-day life of an inhaler," says Van Sickle. "So far, the response from the participants in Louisville has been positive."

"It is important to Synapse that we are making a positive impact on the world," says Garrett. "We believe in Asthmapolis' vision and the company's ability to help the significant number of people who suffer from asthma. The technical success of their prototype was a critical milestone along the path to realizing this vision and we are proud to have been instrumental in making that happen."

About Asthmapolis

Asthmapolis was founded in 2010 with the goal of improving the management of asthma for patients and healthcare professionals. The company's metered dose inhaler sensors, mobile applications and other tools enable asthma patients and their physicians to gain more awareness of asthma control and understanding of triggers, while also providing public health researchers with timely, comprehensive, and objective data on the burden of asthma in communities. Asthmapolis has partnered with organizations such as the Air Pollution and Respiratory Health Branch at the U.S. Centers for Disease Control and Prevention, the California HealthCare Foundation, Dignity Health and others. For more information, please visit www.asthmapolis.com.

PR Newswire (http://s.tt/1ibvD)

July 16, 2012

The Desiccant-Enhanced Evaporative (DEVAP) air conditioner—developed by NREL, AIL Research, and Synapse Product Development LLC—combines desiccant-based dehumidification with indirect evaporative cooling to reduce cooling energy use by up to 81%.

Desiccant-enhanced evaporative (DEVAP) air-conditioning will provide superior comfort for commercial buildings in any climate at a small fraction of the electricity costs of conventional air-conditioning equipment, releasing far less carbon dioxide and cutting costly peak electrical demand by an estimated 80%.

Air conditioning currently consumes about 15% of the electricity generated in the United States and is a major contributor to peak electrical demand on hot summer days, which can lead to escalating power costs, brownouts, and rolling blackouts. DEVAP employs an innovative combination of air-cooling technologies to reduce energy use by up to 81%. DEVAP also shifts most of the energy needs to thermal energy sources, reducing annual electricity use by up to 90%. In doing so,

DEVAP is estimated to cut peak electrical demand by nearly 80% in all climates. Widespread use of this cooling cycle would dramatically cut peak electrical loads throughout the country, saving billions of dollars in investments and operating costs for our nation’s electrical utilities.

July 16, 2012

Asthmapolis is all fired up after getting clearance from the U.S. Food and Drug Administration in early July to market its high-tech asthma-tracking device.

“It’s very, very exciting. There’s a super-positive, wonderful energy around the office every day,” said Inger Couture, chief regulatory officer.

The young company, established in 2010 based on the work of co-founder David Van Sickle, an asthma epidemiologist and honorary associate fellow at the UW-Madison, already has moved to bigger quarters at 612 W. Main St. from its previous offices at 3 S. Pinckney St.

Couture, hired one year ago, was Asthmapolis’ first employee. Today the company has 13 full-time and part-time staffers and is looking to hire at least six people in the short-term. “We have ads on Twitter and ... everywhere that I can think of,” Couture said.

Read more: http://host.madison.com/business/technology/biotech/article_b91bb35c-cd42-11e1-9774-0019bb2963f4.html#ixzz20oRSYDsm

July 15, 2012

NREL’s DEVAP Air-Conditioner Recognized for Sustainability and Innovative Technology

SEATTLE, WA –An energy efficient technology prototyped by Synapse for the U.S. Department of Energy’s National Renewable Energy Lab (NREL) has been named a winner of R&D Magazine’s R&D 100 Award. NREL’s innovative DEVAP air-conditioning system was designed to used 90% less electricity and up to 80% less total energy than traditional units. The new technology is one of the biggest advancements in air-conditioning in over a century, meeting the R&D 100 standard as one of the most technologically significant products introduced to the marketplace in the past year. A full list of this year’s winners is available at www.rdmag.com.

Each year, air conditioning uses approximately 4 out of 41 quadrillion Btu (quads) of the source energy used for electricity production in the United States alone, which results in the release of about 235 million metric tons of carbon dioxide into the atmosphere.

"Air conditioning technology as we know it today was invented over 100 years ago by Willis Carrier,” Eric Kozubal, a Senior Engineer at NREL said. “NREL’s DEVAP A/C system may be the next leap needed to address our nation's ever expanding requirements for efficiency and healthy living. Synapse’s team was instrumental in taking the design from the laboratory to a full-scale prototype.”

July 15, 2012

Synapse competed in the 42nd Annual Seafair Milk Carton Derby Saturday July 14, 2012 and was captured by the Seattle Times photographer paddling back to shore in the "Pool Party Boat."

July 12, 2012

At the opening ceremony for Snagajob’s annual Office Olympics, representatives of different nations cheerfully parade through the event grounds (a parking lot) in colorful costumes (T-shirts, mostly) and wow spectators with (loosely) choreographed dances designed to rally enthusiasm for the contests of skill and shamelessness that will follow. This year, Egypt’s team dressed as mummies. Belize showed up in grass skirts and inner tubes. North Korea wore drab, military-style outfits and marched obediently in perfect formation. Ireland? They made a memorable entrance with live sheep. “We also dressed in IRA garb and carried rifles,” says Greg Moyer, chief people officer at Snagajob, a Richmond (Va.)-based hiring company. “And of course we had to do a little drinking.”

Snagajob’s Olympics feature neither athletes nor citizens of the countries they have decided to represent. The games they play during the tournament—trashcan basketball, desk-chair soccer, and paper-ball curling—are significantly easier and look like much more fun. “We try to get people who don’t work together on the same team,” says Moyer. “It’s a way for Snagajob to improve relationships and communication.” Besides, company morale improves whenever employees are allowed to throw office supplies.

A number of Olympics-themed competitions have cropped up this year, as employers capitalize on the excitement surrounding the 2012 London Games—or, quite possibly, pay homage to the 1983 film Mr. Mom and the U.S. version of The Office, both of which feature Office Olympics plotlines. In Britain several corporate event planners have started offering Olympics-themed packages. And in the U.S., everyone from software companies to product-development firms has hosted multi-sport tournaments in which winners are awarded fake medals at the end.

“The Olympics idea came from a couple of our employees,” says Chris Massot, vice president of sales at Synapse, a 200-person product-development company that has offices in Seattle, San Francisco, and Hong Kong. “We hold a lot of fun events here—probably one every couple of weeks—and we wanted to do one that tapped into the buzz around the real Olympics as they’re going on.”

Synapse plans to launch its competition on Aug. 2. The schedule has yet to be finalized, but so far there are plans for synchronized wall climbing, beer-bottle relay, and Nerf gun contests. Employees will be able to watch the London Games on the company’s big-screen TVs. And there will be a closing ceremony, tentatively scheduled to take place during the real closing ceremony, with prizes awarded to the winners. Massot doesn’t yet know what the prizes will be. “We formed an Olympic Committee to figure all this stuff out,” he says.

Read the entire article...

Article by Claire Suddath on July 12, 2012, Bloomberg Businessweek, Section: Lifestyle

July 9, 2012

Interest in body-worn wireless devices has grown in recent years because of actual and potential applications in healthcare, sports, law enforcement, entertainment and other areas. For example, the U.S. Department of Defense is working on a wireless device to be worn by soldiers that will allow medics to measure vital signs and collect other medical information from the troops. Body-worn wireless devices have been developed to measure and record an athlete’s performance, such as running speed and the number of strides.

Regardless of the application, using a wireless device in close proximity to the human body creates a number of major design challenges. The radiated power of the device must be kept below levels that can create a health hazard. The device’s power consumption, size, aspect ratio and weight must be minimized to make it suitable for wearing. Yet the device must be designed to deliver a signal of sufficient power to the right location, with good reception by the target device — despite the fact that the human body may absorb a significant portion of the signal.

MODELING THE SYSTEM

Synapse Product Development solves such difficult engineering challenges from concept through manufacturing for leading consumer electronics and life-sciences companies. One of the company’s specialties is developing body-worn wireless devices for a wide range of applications...

July 2, 2012

Coming soon to Seattle: a restaurant, bar and nightclub where social interaction won’t only be real. It will be virtual too.

The Social, a gay “ultra lounge” scheduled to open in mid-August on Capitol Hill, will have what its owners think will be the city’s first iPad ordering system for food and drinks.

Developed by HubWorks Interactive LLC, the system is marketed as a way to increase efficiency for restaurants and bars.

But what excites Laura Olson, co-owner of The Social, is how the system gives customers added ways to connect. With an iPad in each booth, they not only will be able to order food and drinks using the touch screens, but also use social media sites such as Facebook, Twitter and foursquare, and even order drinks for and have online chats with people in other booths.

“We wanted something more than a bar,” Olson said. “This ties together the social experience and the connectivity of social media. … It goes beyond face to face.”

Read more: http://www.bizjournals.com/seattle/blog/techflash/2011/06/the-social-aims-to-go-beyond-the-face.html

June 28, 2012

Researchers funded by the U.S. Energy Department's Office of Energy Efficiency and Renewable Energy (EERE) have won 12 of the 100 awards given out this year by R&D Magazine for the most outstanding technology developments with promising commercial potential. The Energy Department announced that it received a total of 36 awards across all of its research and development programs, including EERE. The coveted awards – now in their 50th year – are presented annually in recognition of exceptional new products, processes, materials or software that were developed throughout the world and introduced into the market the previous year.

June 26, 2012

Occupying a Unique Position in the Industry, Synapse Product Development Establishes Itself as a Global Pioneer, Announces $20,000 Grant Initiative

Seattle—Synapse Product Development is celebrating 10 years of turning ideas into realities for regional start-ups and the world’s top Fortune 500 companies. Since 2002, the Seattle-based firm has experienced accelerated growth—from boutique engineering company to established brand name in innovation and product development.

“We are really unique in the professional services market,” says Scott Bright, CEO and co-founder of Synapse. “There are a lot of other design firms but very few product development engineering service firms like Synapse.”

Synapse was founded under a single guiding principle—to make it "the best job anyone has ever had."

"The secret sauce that makes Synapse the best company of its kind is our ability to take the great, raw engineering services we offer and combine them with a tremendous culture," says Chris Massot, Synapse's VP of Sales and Marketing. "To unite the two the way Synapse has is really rare."

By placing people before profit, Synapse has built a team whose reputation with clients is as much about strong working relationships as it is top-shelf engineering.

“It’s about understanding that we’re all engineers at heart and admitting that we’re really geeky and just get off on solving difficult engineering problems,” says Skooks Pong, Synapse’s VP of Engineering. “And what’s evolved over the last few years is the realization that our core business is delivering desired results to our clients. That’s what we do. It’s what we’re really good at.”

In shifting focus, Synapse positioned itself as an innovative thought-leader, opening the door for partnerships with the world’s leading brands.

In the last decade, Synapse has handled design strategies for devices boasting pioneering technologies —the first hand-held computer; the first touch-screen portable music player. The firm’s recent partnership with Kirkland, WA-based start-up Viableware resulted in Rail, a ground-breaking mobile payment platform for restaurants.

Now a firmly trusted name in the product services market, Synapse is committed to staying focused on its core business and strengthening what it calls “the best engineering team in the world.” Presently, the company is laying the foundations for sustainable growth, which began with a Synapse presence in Hong Kong and San Francisco in 2011.

"The San Francisco office was one of our first efforts in scaling our business outside the four walls of the Seattle headquarters," says Dylan Garrett, a longtime Synapster now serving as Business Development Director in the Bay Area. "Synapse will be a global company in the near future and one of our goals with the San Francisco office was to create the model for that expansion."

Among the greater challenges is furthering expansion without losing sight of Synapse's culture, which is rooted in the sense of camaraderie it has built over the last ten years. To mark this decade of innovation and community, Synapse will give away two $10,000 grants to local organizations fostering innovation and engineering education in the Seattle and San Francisco areas. By giving Synapsters the opportunity to nominate organizations of their choice, the company hopes the initiative will represent the myriad of personalities and interests that make Synapse the company it is.

June 16, 2012

Synapse has been named a finalist for Washington's Best Workplaces 2012 by Puget Sound Business Journal. In total, 85 companies have been nominated. Currently celebrating 10 years of culture and innovation, 2012 marks the second year in a row Synapse has made the list. Winners will be featured in a special edition of PSBJ and celebrated at an awards event on August 10 at Safeco Field.

“Synapse has always been about "people first, profit second",” said CEO and co-founder Scott Bright. “We are understandably very proud to be recognized as a 'best workplace' not only by our employees and partners but also by organizations such as Puget Sound Business Journal. We believe in the competitive power of an entrepreneurial culture and we strive to foster an environment where grass-roots initiatives can take hold and prosper–even as our organization continues to grow and become more diverse.”

June 15, 2012

Synapse was honored by Seattle Business magazine as the 3rd Best Company to work for in Washington State. Synapse CEO and co-founder Scott Bright accepted the award at last night’s awards ceremony alongside fellow Synapsters from the executive level as well as HR, operations, and engineering. The cross-departmental representation was symbolic of the company’s unique culture, in which camaraderie and ambition are of equal value to the innovations it delivers for its clients.

According to the award organizers, Synapse “is always building something brilliant.” But it was Synapse’s commitment to its people--from its full benefits package to its spacious and vibrant downtown HQ—that drew recognition.

“This is an incredible accomplishment for all of us and reflects how hard each of us works to make Synapse such a great place to be,” says Synapse’s Director of Recruiting and HR Rommie Callaghan. “Moreover, it’s a reflection of the vision and leadership our president and CEO have had over the last 10 years in making the culture of Synapse our most important asset.”

For photos from the event, which featured a keynote speech by Seattle Seahawks coach Pete Carroll, visit Synapse’s Facebook page: https://www.facebook.com/synapseproductdevelopment

June 13, 2012

Last week, Synapse Product Development joined nearly 1,000 private and public sector interests for the 2012 Clinton Global Initiative America conference. Convened in Chicago by former President Bill Clinton, the annual gathering of business, government, non-profit, and NGO leaders met to share ideas and explore collaborative solutions for problems flagging the U.S. economy.

“Like Synapse, the Clinton Global Initiative is interested in creating solutions for hard problems, and not just talking about them,” says Chris Massot, Synapse’s VP of Sales & Marketing. “Synapse is committed to giving back to the community and to our country, and we feel CGI America is an excellent organization with similar intentions to ours.”

With opening announcements and discussions lead by Clinton, the working meeting is dedicated to forging new partnerships and agreeing to industry-wide commitments for a healthier, robust economy. Following announcements and plenary sessions boasting major business and government figures, attendees broke into 12 topic-specific “Working Groups” to address issues relevant to their business or interest. As a leader in global innovation, Synapse was proud to share the knowledge it has in the areas of Advanced Manufacturing and Renewable Energy, two of CGI’s core focuses.

CGI America is about as much about people as it is about business, which has been a core value of Synapse since day one. As a leader in global innovation, Synapse hopes others will be inspired to rethink the current models that shape our economy and our society.

“Synapse’s goal is to become more competitive global citizens,” says Scott Bright, CEO and co-founder of Synapse. “We feel CGI’s intent is similar to ours—to enable the next generation of innovative solutions that the world will need.”

For more information on the outcomes from the 2012 meeting, read the CGI press release.

June 11, 2012

Philips, an industry leader in oral healthcare technology, has won a Bronze award in IDSA’s 2012 International Design Excellence Awards (IDEA) for its Sonicare Airfloss. The innovative device, which employs a technology involving a microburst of air and water, was a winner in IDEA’s new bathroom, spa and wellness category.

A breakthrough in interproximal cleaning, the Sonicare Airfloss was recognized by IDSA for its effectiveness as well as its ergonomic and user-friendly attributes, calling it an "easier-to-use alternative to dental floss." Using only one tablespoon of water, the Sonicare Airfloss cleans in between all teeth in 60 seconds and removes 99% more plaque than a manual toothbrush.

May 30, 2012

[Wall Street Journal] Restaurants Try to Make It Easier to Pay, Keep Kids Entertained; Bigger Tips for Electronic Waiters?

The appetizer order is promptly taken. The check is presented and processed the moment you are ready to pay. The children are entertained throughout the meal. But it isn't the waiter you have to thank for this efficient dining experience.

A growing number of restaurants including Chili's Grill & Bar, EAT -2.60% Applebee's, and Chevys Fresh Mex are using or testing small, interactive computer screens at the table. Diners can see glossy pictures of food, order menu items, and pay a check without a waiter.

Some of the devices also offer videogames, often for a fee, movie trailers, and news articles. Some have advertising; many plan to add it. Device makers hope to charge liquor companies for ads and retailers for coupons.

May 10, 2012

The National Renewable Energy Laboratory was recently tasked to design and build a prototype DEVAP AC for testing at NREL's Advanced Heating, Ventilation, and Air-Conditioning (HVAC) Systems Laboratory. The results showed 80% and 40% source energy savings in a typical office building in Phoenix and Houston, respectively, compared to a high-efficiency vapor compression AC.

April 6, 2012

If you had lunch recently at Boom Noodle at Seattle’s University Village, the server handed you your check in a folder, like at any restaurant. But this folder was different. This was Rail. Rail is a wireless device that integrates with point-of-sale systems to let diners swipe credit cards and pay their bills at the table, eliminating the need for servers to deal with payment processing at all.

April 6, 2012

A new system developed by Kirkland-based Viableware and Seattle-based Synapse Product Development may help sooth the nerves of restaurant patrons worried about the security of their financial information. The Rail payment system is in beta production and distribution at several local restaurants, including Boom Noodle in the University District and Anthony’s Homeport in Kirkland.

March 14, 2012

Rail™ Payment Platform Helps Restaurants Mitigate Credit Card Information Theft, Reduce Costs, and Increase Revenue Opportunities

Seattle—Synapse Product Development has partnered with Viableware, a Kirkland, WA based startup, to develop Rail™, an innovative payment platform that enables restaurants to put their point-of-sale system in the hands of the guest. Currently in beta testing at Seattle-area restaurants, Synapse engineers have worked closely with Viableware in the design and production of the wireless digital payment folio that securely communicates with existing point-of-sale systems and Viableware’s datacenter to protect consumers from credit card information theft, while also enabling restaurants to streamline payment processes and generate new advertising revenues.

“One of Synapse's goals is to help startups turn their ambitious ideas into reality," remarked Chris Massot, Vice President of Sales and Marketing at Synapse. "We leveraged our entire portfolio of internal resources and diverse partner ecosystem to make the Rail system successful for Viableware.”

Viableware’s new Rail technology replicates the look and feel of the bill presentation folder diners are used to seeing delivered to their table at the conclusion of a meal—except it has a touch screen interface that allows bills or bar tabs to be split, tips to be auto-calculated, and receipts to be emailed to customers rather than printed out.

"Proper development of the Rail platform required a deep understand of various technological disciplines and a solid expertise in hardware performance,” said Joe Snell, CEO of Viableware. “That’s why we called on Synapse to partner with us in the development process. They’ve got a history of success and the technological know-how that we knew we would come to rely upon.”

The payment platform integrates with industry leading restaurant POS systems and also offers operators a number of key benefits, including improved wait staff efficiency, new advertising revenue opportunities, and new customer loyalty applications. “Developing a wireless, battery powered device that works with a customized enterprise solution had its share of unique design challenges requiring innovative technological solutions,” Ron Dicklin, Project Manager at Synapse explained. “As we looked at the architecture of the Rail, we noticed quickly that this wasn’t just a wireless embedded device, but a platform which hosted a bigger system. We had to understand not only how the Rail interacted with back-end point-of-sale servers and data centers, but also how the wait staff and customers used the device so security and power requirements were all properly addressed.”

Engaged since the beginning of the project, Synapse’s end-to-end work on the Rail platform has included: architecture design, component selection, security, power management, touch screen integration, RFID, near field communication (NFC), wireless communication, contactless charging, system software, industrial design, mechanical and electrical engineering, manufacturing consulting, and CM selection.

“We were pleased that Viableware approached us with such an innovative and challenging opportunity,” said Craig Hummel, Business Development Manager at Synapse. “We quickly established a great synergy with their leadership team and embraced their vision.”

“Synapse was a true partner throughout the entire process, from concept design to deployment,” said Steve Stoddard, Viableware president. “Without their insight, resources and development expertise, we wouldn’t have been able to achieve the aggressive production schedule we did.”

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About Synapse 

Founded in 2001, Synapse Product Development is headquartered in downtown Seattle, WA with offices in San Francisco and Hong Kong. Synapse’s mechanical, electrical, and software engineers supply essential project management and innovative product design services to a broad range of clients from garage inventors to Fortune 500 companies. At Synapse, we thrive on solving our client's most challenging problems.
About Viableware

Viableware is a leading provider of restaurant communications solutions. The company designs, builds and sells software and hardware products designed to increase waiter efficiency, provide restaurants with new marketing and communication applications, and eliminate credit card information theft. For more information on Viableware, visit www.viableware.com.

January 5, 2012

A Kirkland startup working on technology to prevent credit card fraud in restaurants and bars has launched a tableside payment system that is being tested at Boom Noodle in Seattle's University Village.

January 5, 2012

The Boom Noodle restaurant at Seattle’s University Village was buzzing with activity when I stopped by for an early lunch this week. I had been invited there by Viableware CEO Joe Snell who wanted to show off his company’s new Rail device, a patent-pending technology that he believes could transform the way people pay their bills at restaurants.

January 5, 2012

A new payment system that lets restaurant customers handle credit card payments at their table is being announced today by Kirkland startup Viableware.

Called Rail, the system looks like a regular restaurant bill folder but inside is a wireless device with a card reader and color display.

The company's executive team includes startup veterans Joe Snell and Andrew Pope, former Restaurants Unlimited Chief Executive Steve Stoddard and Bob McBreen, a founding member of Microsoft's Xbox team.

December 10, 2011

Synapse Product Development has partnered with award wining biometric company Lumidigm to develop custom individual identification and park entry systems for one of the world’s largest and busiest theme parks.

Lumidigm develops and commercializes personal biometric identification products and services that offer customers performance, security and convenience — without compromise. Lumidigm’s fingerprint sensors are based on a novel, well-patented multi-imaging technology that has revolutionized the biometrics industry by addressing common real-world problems head-on.

The engineering and design capabilities of Synapse allow Lumidigm to provide complete, custom solutions for customers who need identity management as part of a larger system that may enhance user experience, ensure participant safety, or save the customer money.

A Lumidigm solution is available for any application in which speed, security, and reliability are paramount, including mission-critical and challenging markets such as theme parks, healthcare, banking, transportation.

October 6, 2011

Expansion Offers Clients Regional Engineering and Support Services

Seattle - Synapse Product Development has recently opened new offices in San Francisco and Hong Kong. The expansion into California provides new and future clients in the Bay Area with regional engineering, project management, and sales resources while the new office in China enables Synapse to provide its clients worldwide with customized New Product Introduction (NPI) services and support.

"As a center of innovation and technological advances the San Francisco area has unmatched partnership opportunities," said Scott Bright, Synapse CEO. “Opening an office in the Bay Area allows Synapse to work more strategically with our partners in the Silicon Valley while also increasing our exposure to new and exciting possibilities."

The addition of new clients and continued growth with existing partners has allowed Synapse to double its engineering headcount over the last year. With the San Francisco presence, Synapse will be able to better collaborate with Bay Area and Silicon Valley clients and attract exceptional new talent to the company.

The multidisciplinary team in San Francisco will be located in the SOMA neighborhood and grounded in the same core values the company was founded on: work/life balance, collaboration, seeking out technically challenging work, innovation, creativity, and the opportunity for employee growth.

Along with increased personnel and client opportunities in the Bay Area, Synapse has also expanded into localized services in Hong Kong to support the delivery of quality production and manufacturing. Highlights of the NPI services offered by Synapse include: vendor identification and selection, build planning, manufacturing oversight, production testing, quality control, and supply chain management. Establishing an NPI specific office in China ensures that Synapse will preserve product integrity through production, and simplify the client’s experience by being the continuous touchpoint.

“Moving into Hong Kong and offering localized NPI services is critical as Synapse is dedicated to ensuring design integrity from concept through production,” said Chris Massot, Vice President of Sales and Marketing at Synapse. “In order to maintain that continuity, we need to be on the ground in Asia where manufacturing happens for so many of our clients.”

Synapse Product Development provides Mechanical, Electrical and Software Engineering services, and supplies essential project management and innovative product design assistance to a broad range of clients from garage inventors to Fortune 500 companies.

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About Synapse

Founded in 2001, Synapse Product Development solves the most difficult engineering challenges from concept through manufacturing for the leading entertainment, consumer electronics, life-sciences, and healthcare companies and organizations in the world. Synapse is headquartered in Seattle, Washington with additional offices in San Francisco and Hong Kong.

August 2, 2011

Design Uses Less Energy While Improving Air Quality and Comfort

Seattle – Synapse Product Development is working with the U.S. Department of Energy’s National Renewable Energy Laboratory (NREL) to engineer prototypes for a desiccant* enhanced evaporative air conditioning (DEvap A/C) system.

Each year, air conditioning uses approximately 4 out of 41 quadrillion Btu (quads) of the source energy used for electricity production in the United States alone, which results in the release of about 235 million metric tons of carbon dioxide into the atmosphere†. The new NREL concept uses desiccant materials which remove moisture from the air by using heat and advanced evaporative technologies. This results in a cooling unit that uses 90% less electricity and up to 80% less total energy than traditional air conditioning.

"Air conditioning technology as we know it today was invented over 100 years ago by Willis Carrier. Improving comfort and efficiency of this century-old-technology is nearing its end. NREL’s DEvap A/C system may be the next leap needed to address our nation's ever expanding requirements for efficiency and healthy living. NREL has partnered with Synapse Product Development to take the design from the laboratory to a full scale prototype, which is a critical step in creating a viable product," Eric Kozubal, a Senior Engineer at NREL said. “Synapse’s team has been instrumental in scaling up the DEvap A/C design.”

NREL, the only federal laboratory dedicated to the research, development, commercialization and deployment of renewable energy and energy efficiency technologies, selected Synapse to develop functional 1/10th and full scale proof of concept prototypes to demonstrate physically what theoretical modeling and simulations of the DEvap A/C technology have shown. The full scale prototypes will be demonstrated to potential commercial partners for real world application.

“While in principle, the processes involved in the DEvap A/C system are quite simple—desiccation of air and evaporative cooling—the challenge has been integrating everything into a compact and elegant design,” said Ian Graves, Synapse Mechanical Engineer. “In order to achieve the high efficiency that NREL has modeled, you need to have a lot of air in intimate contact with desiccant and water. Having air, desiccant and water flowing in different directions in such a small space has required some very clever design work by Synapse’s engineering team.”

Along with reduced energy usage, the DEvap A/C technology improves air comfort and quality with independently managed temperature and humidity control. This mitigates problems traditional air-conditioning units have such as mold, reduces electrical peak load demand which translates to less strain on the electrical grid, and decreases greenhouse gasses by eliminating chlorofluorocarbons in the design.

“A successful design would be the equivalent of a major automotive company rolling out a new car that could achieve several hundred miles to the gallon,” Redwood Stephens, Director of Mechanical Engineering, said describing the innovation required for the DEvap system.

* Desiccants are an example of a thermally activated technology (TAT) that relies on heat instead of electricity. Desiccant materials absorb water from the air and are then dried by thermal heat. Many thermal sources, such as natural gas, combined heat and power systems, and renewable energy, can be used to dry desiccants. [NREL 2010 - NREL/FS-6A4-47566]

†DOE. 2009. Buildings Energy Data Book. http://buildingsdatabook.eren.doe.gov/.
Current Estimate by NREL, 235 MMT: {4 Quads * 58.73 MMT/Quad = 235 MMT CO2}

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More Information

NREL: http://www.nrel.gov/
Energy Saving A/C Conquers All Climates: http://www.nrel.gov/features/20100611_ac.html
Innovative Evaporative and Thermally Activated Technologies Improve Air Conditioning: http://www.nrel.gov/innovation/pdfs/47566.pdf

About Synapse

Synapse Product Development solves the most difficult engineering challenges from concept through manufacturing for the leading consumer electronics and life-sciences companies in the world. Synapse was founded in 2001 and is headquartered in Seattle, Washington.

About NREL

NREL is the U.S. Department of Energy's primary national laboratory for renewable energy and energy efficiency research and development. NREL is operated for DOE by The Alliance for Sustainable Energy, LLC.

June 28, 2011

2011 Finalists honored and winners announced at special event on August 11

Seattle – Synapse Product Development was named as one of the finalists for Washington's Best Workplaces by the Puget Sound Business Journal. The program was launched in 2007 to identify and recognize best practices in the hiring and retention of great people. After an extensive and rigorous process, which included more than 230 nominees and the completion of surveys by nominee-company employees across the state, workplaces in four different categories have been identified as Washington's best, based on their various employee benefit offerings, leadership culture and work/life balance philosophies. In total, 85 companies have made the grade as finalists.

Founded in 2001, Synapse is a multidisciplinary team of engineers, designers, inventors, and strategists that solve the most difficult product development challenges from concept through manufacturing for the leading consumer electronics and life-sciences companies in the world including Microsoft, GE, Nike, Panasonic, Samsung, and Philips.

Though weekly company gatherings, employer paid outdoor excursions, and building and playing on their own climbing wall, employees at Synapse rigorously honor their commitment to make Synapse the best job they've ever had and recruit others with the same spirit of collaboration and dedication to play.

"I am deeply honored to congratulate the Synapse team in being named finalists for Puget Sound Business Journal's Washington's Best Workplaces," said CEO Scott Bright. "Engineering is our lifeblood, and this nomination is a testament to each and every employee. It is their spirit of entrepreneurial curiosity and thirst for adventure that comes to the office with them every day. In the world of cutting edge technology, our people and our culture make us a renowned center for multidisciplinary collaborative innovation."

"Work-force development has never been more important – or more difficult – than it is in today's global economy," said Emory Thomas Jr., publisher of the Business Journal. "We believe the Business Journal, as the Puget Sound area's top source of business information, has an important role to play in drawing attention to innovations and excellence in the management of our region's No. 1 resource: its people."

The finalists—25 small companies, 25 medium-sized companies, 25 large companies, and 10 extra-large companies – will be celebrated at a one-of-a-kind awards event at Safeco Field on Aug. 11. Honorees and the public alike are invited to attend and cheer for the workplace accomplishments of these companies from 4:30 p.m. to 7:30 p.m. The celebration will include ballpark food and drink, walking the bases, speed pitching, and an awards presentation. The company with the greatest number of employees present will win a suite at a future Seattle Mariners game.

For more information, visit: www.wabestworkplaces.com

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About Synapse

Synapse Product Development solves the most difficult engineering challenges from concept through manufacturing for the leading consumer electronics and life-sciences companies in the world. Synapse was founded in 2001 and is headquartered in Seattle, Washington.

About Puget Sound Business Journal

Puget Sound Business Journal is the region's premier source of business information, serving an unparalleled audience of business and community leaders. In addition to the weekly newspaper, the Business Journal provides daily updates via its web site and email alerts. The company also plays a vital role in bringing the area's leadership community together by hosting a wide variety of events throughout the year, from the annual 100 Fastest Growing Private Companies celebration to the Women of Influence awards event. Puget Sound Business Journal is a unit of American City Business Journals, which operates 40 local business newspapers throughout the United States. Visit Puget Sound Business Journal on the web at www.pugetsoundbusinessjournal.com.

June 8, 2011

Pay-As-You-Go Solar Energy System from Simpa Networks Improves Quality of Life While Reducing Fossil Fuel Consumption

Seattle - Synapse Product Development engineers are currently helping Simpa Networks realize their idea to bring clean, safe, and sustainable energy services to 20 million people by 2020 through a pay-as-you-go in-home solar energy system.

“We are always looking for ways to work with Clients whose values are culturally similar to ours,” said Chris Massot, Vice President of Sales & Marketing of Synapse. “Working with Simpa is a wonderful opportunity for us to use technology to promote the expansion of sustainable energy.”

Synapse designed and built the Simpa Regulator™ prototypes currently being tested with customers in Bangalore, India. The Simpa Regulator™ hardware platform enables the Progressive Purchase™ pricing model by metering and adjusting electricity availability in response to the entry of payment codes by customers. The result is a secure, low-cost, intuitive, rugged, and tamper proof device that allows Simpa to test and prove their new pricing model with real customers, giving them valuable new information about customer needs and desires.

“Our engineering team developed a cost-optimized hardware platform in a tamper-proof enclosure running an encrypted payment entry and validation scheme,” said Cameron Charles, Project Manager at Synapse. “This has been a great opportunity for our team to design something for a set of users who would not normally have access to this type of product.”

Nearly 1.6 billion people lack access to electricity, and another one billion lack reliable grid connections. Most rely on traditional fuel such as kerosene for lighting and often need to travel great distances for services such as mobile phone charging. These energy expenditures can consume up to 30% of household income.

“We are thrilled to be partnering with Synapse through this critical phase of development,” said Paul Needham, President of Simpa Networks. “Their team was able to understand our requirements and develop a solution that was ready for installation in customer homes. Based on our synthesis of customer feedback, Synapse was able to quickly turn around new iterations of our Simpa Regulator™ which were back in front of customers right away for real-time testing.”

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About Synapse 

Synapse Product Development solves the most difficult engineering challenges from concept through manufacturing for the leading consumer electronics and life-sciences companies in the world. Synapse was founded in 2001 and is headquartered in Seattle, Washington.

About Simpa Networks

Simpa Networks, Inc. designs and markets high quality solar home systems that are sold on a pay-as-you-go basis to households and small businesses at the base of the economic pyramid. Simpa Networks is located in San Francisco, California. http://simpanetworks.com/

March 15, 2011

What do a city slicker from New York and a farmer from Ohio have in common? Synapse.

Before they founded the product development company from the ashes of the dot.com bust, Ross Collins and Scott Bright had lived somewhat parallel lives. They both pursued engineering degrees, their first jobs were with defense contractors, and they both migrated to consumer and medical product development. They met at a Seattle design firm in the 1990s and later both joined an internet start-up that went under in 2000.

It was after the crazy dot-com era, often spent eating and sleeping in the office madly pursuing ‘the’ big stock market windfall, they decided to take charge of their fate and do something different. With the combined resources of two other original co-conspirators (now since departed), Synapse was born.

You’d think their first goal would have been to have Synapse become the most innovative, fastest growing, and successful design firm in the Northwest. You’d be wrong. Synapse has quickly taken that position, but the original goals were to work on technically challenging projects, design meaningful products, and live well-rounded and balanced lives. No nights sleeping under the desk, no missed family vacations. Instead, their primary objective was to create and foster the “best work culture ever.”
And, they’ve done it. Part of the Synapse culture is the emphasis on entrepreneurship. It’s important for employees to be free to test ideas and take risks – even if they fail. It turns out that the entrepreneurial culture they’ve developed is a key to their success. Their clients know that Synapse is the place for innovation – far removed from the “cube farm,” and they know that Synapse will always come through because “no client can ever be unhappy.” Given that standard, it’s not surprising that every client has sought Synapse’s assistance on an on-going basis.

So what does Synapse do? They turn ideas into reality. For every new product, there exists a definite what, where, why, when and who...Synapse is the how. They take each client product idea (the what), learn all they can about why the client wants the product and for whom, then factor in when and where it should be produced and most importantly, figure out how—how to specify, design, test and integrate technologies, how to configure the supply chain for the level of production the client needs, and how to manufacture it in the timeframe and location required. Then Synapse does it. It’s a turn-key operation that goes from concept to volume manufacturing.

It has been ten years and the company has changed substantially. Synapse has transformed from a tiny start-up operating out of a leaky-roofed industrial factory space in SODO, to 70+ employees housed in a slick downtown location (complete with indoor climbing wall and other fun amenities) with plans to open an office in the Bay Area later this year. But because Scott and Ross have stayed with their original concept for the company they have the same basic assets they started with: great people and great reputations.

December 10, 2009

Archerfish Solo™named an International CES 2010 Innovations Design and Engineering Award Honoree

Seattle, WA - December, 2009. Synapse has announced that they were the Industrial Design and Mechanical Engineering Design partner for Cernium Corporation’s new Archerfish Solo™ interactive video monitoring solution, an International CES 2010 Innovations Design and Engineering award honoree.Synapse was responsible for industrial design and mechanical engineering through New Product Introduction (NPI) to the eventual transition to Cernium’s Contract Manufacturing partner.

“We were pleased to collaborate with a partner organization that shared the same commitment towards product design and engineering excellence,” said Nik Gagvani, Ph.D., Cernium’s Chief Technology Officer & Vice President of Engineering. “Together with Synapse, we were able to introduce yet another award-winning video-based product to the Consumer Electronics market. The Synapse team worked as an extension of our team, enabling us to rapidly bring Archerfish Solo to market.”

Archerfish Solo, the first Thinking Camera™ for consumers, delivers advanced homeland security technology in a single, compact, wireless device that combines both a video camera and a recorder. Unlike video monitoring systems that require users to expend hours viewing live video or motion-triggered alerts, Archerfish Solo is smart enough to distinguish and send visual alerts only when user-defined events occur, saving time and providing more control.

About Synapse 

Synapse is a Seattle, WA based Product Design and Development firm with an intense passion for engineering, innovation and exceeding customer expectations. With deep domain expertise in all engineering disciplines and a proven track record, Synapse’s community of engineers and innovators is fully engaged in the process of turning ideas into realities for many of the world’s leading product companies.

About Cernium

Cernium Corporation develops innovative, high-value products that employ video to deliver useful and timely information for better lifestyle management, communications and security. Cernium has brought advanced video technology to customers worldwide, from residential and small-medium business consumers to Fortune 100 manufacturers, government, healthcare, transportation, hospitality, education, entertainment and major cultural institutions. Cernium’s product portfolio includes Archerfish®, the first interactive video monitoring and recording solution for consumers; Perceptrak®, video surveillance software for medium-large enterprise; and ExitSentry®, passenger flow monitoring for airport checkpoints and exit lanes.

For more information, visit:
www.cernium.com and www.myarcherfish.com

July 7, 2007

Synapse and Guardian Fall Protection project "The Premium Edge" safety harness featured in Businessweek as one of the best designed items of 2007.

The Premium Edge is a safety harness and tool-belt system for construction workers operating in high-altitude environments. Because work harnesses are typically worn all day, comfort was second only to safety with such features as padding along the shoulder and leg straps, placement of the main abdominal buckle away from the stomach and on-the-fly adjustments to alter the weight distribution between the hips and shoulders. Quick-connect buckles and the overall rigidity of the harness makes putting it on and taking it off much easier. The integrated tool belt keeps tools close at hand but it can also be quickly released after a fall. And for all of today’s requisite gadgets, notch holes along the chest straps conveniently stow cell phones, pens and walkie-talkies. All these features, combined with a bold aesthetic, provide a subtle incentive to ensure workers keep safety first and don’t forget their harness.