Approach
Although HaptX initially came to Synapse looking for end-to-end product development support, our team recognized the importance—particularly for a startup looking to raise venture capital (VC) funding—of scaling our approach in an agile way. By clarifying requirements, identifying the highest risk elements, and providing feedback, we were able to strategically align our engagement to increase efficiency and cost effectiveness.
Navigating from R&D to product realization
The HaptX design team successfully made a proof of concept, but productization had been difficult for them to tackle on their own. The challenges? Gaps in experience, and the sheer complexity of the HaptX Gloves (small parts, high part count, a challenging-to-manufacture tactile laminate layer). The Synapse team dove in and identified the areas of expertise that needed to be filled, kicking the project off with conducting a productization and manufacturing audit. From there, our engineers guided prioritization of feature sets given HaptX’s needs and milestones with recommended development paths and potential product roadmaps beyond the V1 prototype gloves.
Over the course of the project, the Synapse team:
- Optimized the following key elements for reliability, cost, manufacturability, and accuracy:
- Tactile touch, pneumatic system integration, softgoods fit, don and doff, ergonomics, human factors for size of hands, integration with finger tracking subsystem, force feedback
- Provided supply chain strategy to address sourcing requirements, capabilities, materials, location, and product fit
Applications
With HaptX Gloves, users can test out a car before its manufactured, control a robot on the other side of the globe, or even gain hands-on first response training. The combination of VR technology and haptic feedback utilized in HaptX Gloves unlock immersive, novel experiences and applications. It’s a haptic solution for professional design, training, and more.
Summary
Synapse helped HaptX bridge the gap from research to commercial platforms and building products at scale…while bringing humanity to technology. HaptX Gloves illustrate the vital progress being made in shaping technology that utilizes powerful human senses to unlock novel experiences. Since reaching productization, HaptX received positive comments from Jeff Bezos at Amazon re:MARS 2019, was selected by UploadVR as the 2020 CES Best of Show winner, and raised $12 million in new funding. What’s next? Getting HaptX Gloves into companies around the world.
