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Connected Stadium

Project Overview

The San Francisco 49ers approached Synapse to improve the fan experience at their new state-of-the-art stadium, Levis™ Stadium. Specifically, the entry experience. They needed a device that could improve the speed and quality of stadium ingress, allowing greeters to shift their focus from scanning tickets to welcoming fans, as well as capture data to inform future developments, like a fan loyalty program. To address the client needs, Synapse developed a self-service ticket reading device that is flexible, mobile, wireless, and battery operated, as well as a robust backend web and database infrastructure with the ability to communicate in real time with existing ticketing services, such as Ticketmaster.